Eventually, I get a package from And1. I open it up, and it is indeed a Melbourne Tigers heritage jersey, but it says 'Copeland' on the back and is number 21. I get back in touch with them again, they manage to track down my jersey, and say it'll be sent to me, and that I need to send the Copeland one back. Package it up, give them the weight and dimensions, and they'll take car of the arrangements with the courier so I won't have to pay for it.
The next day, I find a message on my phone from Star Track Express asking me to call them back WRT the return. When I do, they have no idea who I am, or why I'm calling (and neither do I, because the message didn't bother to say, or to give me any sort of shipment number or anything), and have no record of my existence. And1 said the truck would be there the next day, and it wasn't. It showed up two days later.
Since I'd heard nothing about the jersey I actually ordered at this point, I had to email them again to find out what was going on, and was told it would be in my hands by the middle of the next week. Midway through the week after that, it still hadn't arrived, so I emailed again. No response. The next day, still nothing, so I emailed again. No response. After the third day, they finally bothered to respond...to tell me they'd just mailed it out and it should be here the middle of the week after that.
Finally, yesterday, it showed up. In a box that could easily have held thousands of jerseys:
In short, And1 are fucking retarded.
