PC Shuts Down

[wisealma]

My pc shuts down after the game is running for a few min. No other game does this.

[JaoSming]

what are your computer specs?

[cerebus23]

i used to get bsods in 2k10 quite a lot, drove me nuts till a guy on a forum told me to up my cpu voltage, which was odd since i played crysis and countless other games wo any issues. but for whatever reason 2k10 managed to make my cpu fail when more intensive games and benchmarks gave no indication of any problem.

assuming your specs are not just too low to run the game at all or you got a full out hardware failure going on you might look into your voltages.

[wicked waway]

tired monitoring your PC temps while playing the game?

[Patr1ck]

Are you overclocking at all?

It is most likely a safety measure when the temperature of hardware gets too high. If it only happens when you are playing games, it might be that your videocard is getting too hot.

Install this program to see your system temperatures. Leave it running and play for just a couple minutes, then ALT+TAB out of the game and check all the temperatures.

http://www.cpuid.com/softwares/hwmonitor.html

[wisealma]

what are your computer specs?

Thanks for all the replies so far.

My Rig:

Win 7 - 64 Bit
Intel Q9550 Chip
ATI 5770
4 GB RAM (Gskill)
3 SATA hard drives
blue ray drive
ASUS P5Q Intel P45 Socket 775 Motherboard
Power Supply: one month old 80 Plus Gold Certified (I can't remember the wattage)

After further screwing around, I think it has something to do with either 1) My usb ports, or 2) my power supply (which is new). Its when I plug in two USB controllers that it cuts out on me after a while.

I play all kinds of games (Modern Warfare 2, Battlefield Bad Company 2 etc..) at MAX settings and never have a problem. It happened for the first time when I installed 2k11 today.

Thoughts???

[wisealma]

Are you overclocking at all?

It is most likely a safety measure when the temperature of hardware gets too high. If it only happens when you are playing games, it might be that your videocard is getting too hot.

Install this program to see your system temperatures. Leave it running and play for just a couple minutes, then ALT+TAB out of the game and check all the temperatures.

http://www.cpuid.com/softwares/hwmonitor.html

Nope, never Over Clocked...

[wicked waway]

If other demanding games such as Modern Warfare 2 and BF:BC2 doesnt have a problem then I can eliminate GPU or PSU problems as these games are more demanding than NBA 2k11 (assuming it is as demanding as 2k9/10).. My videocard doesnt heat up much when playing NBA 2k9/2k10 but I hear the fan rev up when I play BF:BC2

I would look into the USB and controller in this case. Tried other ports?

[wisealma]

Are you overclocking at all?

It is most likely a safety measure when the temperature of hardware gets too high. If it only happens when you are playing games, it might be that your videocard is getting too hot.

Install this program to see your system temperatures. Leave it running and play for just a couple minutes, then ALT+TAB out of the game and check all the temperatures.

http://www.cpuid.com/softwares/hwmonitor.html

I downloaded this software and ran the game in windowed mode so I could see the temps. It lasted about 7 mins. All temps were within acceptable ranges according to the monitor.

[shadowgrin]

Did you install the game from a disc or did you download it? If it's a download, where did you bought it?

[Patr1ck]

I downloaded this software and ran the game in windowed mode so I could see the temps. It lasted about 7 mins. All temps were within acceptable ranges according to the monitor.

I think you are on the right track with your troubleshooting assumptions. You can try to eliminate the USB port as the problem by not having any plugged in and let the cpu play by itself, and see if it still shuts down. If it doesn't, try using only one controller and see if it shuts down.

[wisealma]

Did you install the game from a disc or did you download it? If it's a download, where did you bought it?

I installed from the disc I bought today at BestBuy.

[wisealma]

I downloaded this software and ran the game in windowed mode so I could see the temps. It lasted about 7 mins. All temps were within acceptable ranges according to the monitor.

I think you are on the right track with your troubleshooting assumptions. You can try to eliminate the USB port as the problem by not having any plugged in and let the cpu play by itself, and see if it still shuts down. If it doesn't, try using only one controller and see if it shuts down.

Good idea. i think I will do this next.

[wisealma]

My pc shuts down after the game is running for a few min. No other game does this.

Okay, so I did something that worked today. I have several PC controllers, and I switched them up. The ones that I was using when I had the problem were RUMBLE controllers. The controllers I tried later today were NOT RUMBLE controllers. When I used the non rumble controllers, I had no problem.

So, this begs the question. 1) Either NBA2k11 has issues with RUMBLE controllers that are not xbox 360 controllers, or 2) My drivers might be bad?

[cerebus23]

i am using the dualshock 3 ps3 controller with the motionjoy driver for win 7 64, set to xbox 360 emulation and had np at all cept my controller freaking out once and resetting forcing me to quit out the game and swap it out to a new usb port.

but no crashes or anything. oddly i can see my f430 wheel in the game controllers options for some reason tho, dunno why the game recognizes it heh, but been swapping between this and f1 2010 so not been bothered to disconnect it.

[shadowgrin]

2) My drivers might be bad?

I'm going with that guess man.

[kobebryant2003and2002]

yep the PC version needs a patch, i think my PC GPU temps keeps going up over 90 degrees.


System Information
------------------
Time of this report: 10/8/2010, 10:18:51
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: GATEWAY
System Model: FX541S
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 3072MB RAM
Page File: 384MB used, 4577MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_042110DE&REV_A2
Display Memory: 640.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.5896 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/10/2010 03:08:00, 6343040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/10/2010 03:08:00, 10604128 bytes
Device Identifier: {D7B71E3E-42D3-11CF-6664-2D2403C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0193
SubSys ID: 0x042110DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------

[conanfreaks]

is your CPU's fan dirty?
because when it's dirty, the air will not flow to your CPU
and then your CPU will become HOT
when your CPU become HOT, it will automatic shut down
CMIIW

[wisealma]

I went as far as to try two other controllers. Two logitec "cool" controllers that have a fan built into them to keep your hand warm.

I installed the drivers that came with the controllers, and had no problem whatsoever.

My logic was that if these controllers took extra power (to power the fans in the controllers) it might have the same effect as the rumble controllers. So, at this point I have to include that something was REALLY wrong with my rumble controller drivers?

Has anyone else been able to use logitech rumble controllers on this PC version of NBA2k11?

[Toaster]

I use one rumble2 and one "ordinary| logitech gamepad

No prolems yet

[tixleod23]

DAmn....! i got this problem too! wtf! when i'm playing nba 2k10 my video card temperature is 50-53 Celsius but in nba 2k11 my vga temperature is 60-70? wtf! and my pc will automatic shutdown...watda.. this game needs a patch...

[Maek]

I'm experiencing this too. . .Disappointing because I'm playing a 12min/game My Player and it doesn't support saving at mid or such. . .

Any resolution?

[avuman]

Grrrrrrr...I have this problem too. Happened all the time in 2K10 for me also. I tried reformating my whole PC, and it still kept on shutting down. I'm gonna try switching some USB stuff around...

[wisealma]

For me the issue was drivers, not the graphics card overheating.

I switched controllers (to non-rumble controllers) and updated the drivers and I was good.

[avuman]

anyone know how to turn rumble off on the xbox 360 controller? i tried switching usb stuff around and it is STILL shutting down my PC. It's only this game that's doing it.