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Talk about NBA 2K9 here, as well as all previous games in the NBA 2K series.
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Wed Oct 22, 2008 7:04 am

hopefully they have this fixed by the 31st because that's when i'm getting mine

Wed Oct 22, 2008 7:19 am

One of the people I called at 2KSports called me back to give me a CD Key over the phone. He is in a different department, but said they wanted to make sure I was able to play. He said I was the first person they called, and they're working on getting other people a fix. He thanked me for buying the game.

So there are people at 2Ksports who go outside the box to help customers.

Like the Grinch's heart, my opinion of 2KSports just grew three notches today.

Wed Oct 22, 2008 7:25 am

are u seriouse?

Wed Oct 22, 2008 7:26 am

gimme the Number please....My game came without an activ. code

Wed Oct 22, 2008 7:26 am

fjccommish wrote:I've called 8 different people so far, all have gone to voice mail. Hopefully everyone else is, as they say, "blowing up the phones" there at 2K Sports.


I'd rather not so they can use their time to get a fix for all of us instead of wasting it on the phone.

Wed Oct 22, 2008 7:30 am

Yes, it's installing right now. And I'll tell you that I took a different approach on the message to him than I did in other calls. With the receptionist I was rude, and that was wrong. She didn't deserve to be spoken to as I spoke, and I'm ashamed that I spoke like that.

The person who responded, the voice mail went like this "I know it's not your department, I'm caught up in this CD Key issue, and I'm looking for someone at 2K Sports who will be a champion, think outside the box and the job descriptions, walk around and fix this problem."

Someone over there is doing it. The person who called me went outside the box. That's a good person.

Wed Oct 22, 2008 7:31 am

fjccommish wrote:One of the people I called at 2KSports called me back to give me a CD Key over the phone. He is in a different department, but said they wanted to make sure I was able to play. He said I was the first person they called, and they're working on getting other people a fix. He thanked me for buying the game.

So there are people at 2Ksports who go outside the box to help customers.

Like the Grinch's heart, my opinion of 2KSports just grew three notches today.


So you got your cd-key already? Did it work? Post screenshots if you have successfully installed this game and show us how it looks in your computer please.

Wed Oct 22, 2008 7:33 am

As soon as it installs I'll post a few screen shots.

Wed Oct 22, 2008 8:00 am

Are they using your Nba 2k9, as a Test?

And Please post some raptors screens, and please tell us which Video card your using?
Thanks bro

Wed Oct 22, 2008 8:52 am

Man Im not happy about this, I just bought it, having the same problem as everyone else, I might try calling 2k, not sure it'll help though since it seems nobody wants to answer(I can see why).

Wed Oct 22, 2008 9:53 am

maybe you guys with the game should do whatfjccommish, did and try calling 2k.

Wed Oct 22, 2008 9:58 am

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Sorry I have been out of the office all day. I was made aware of the PC code issue this morning but had limited access to a computer. If you are having issues installing NBA 2K9 for the PC, please know that a solution will be forthcoming within the next 24 hours – likely much, much sooner – to alleviate any installation issues involving a Product Key. This solution will be downloaded automatically and seamlessly when you install your product.
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Yes it will be "streamlined". Full description on it's way. Less than 24 hours away and a solution will be in place.
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kingjess25 kingjess25 is online now
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It's much easier to say something than to carry it out. I mean, how is it possible for 2ksports to contact everyone who purchased this game? Do they have a record for this? If so, how can they manage to contact this number of people within a week?
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We don't have to do that. There is another solution.

Wed Oct 22, 2008 10:01 am

^^ that's good news. now when i get my copy on halloween it should be great.

Wed Oct 22, 2008 10:03 am

i had thought about pre-ordering it. now i am glad i waited(really didnt have a choice, i was short on cash). maybe in a few weeks the game will come with the code. lol :mrgreen:

Wed Oct 22, 2008 10:04 am

same link, new update

If you are having issues installing NBA 2K9 for the PC, please know that a solution is forthcoming within the next 24 hours – likely much sooner – to alleviate any installation issues involving a Product Key. This solution will be downloaded automatically and seamlessly when you install your product.

If your matter is urgent or unrelated to the game installation process, please contact 2K Sports Customer Service at 415-507-7750 or customerservice@2ksports.com. Thank you for your patience, and 2K Sports apologizes for any inconvenience.

Wed Oct 22, 2008 10:16 am

yo i wont sleep tonight...I have to first Install Nba 29...before I sleep

Wed Oct 22, 2008 10:20 am

well i just called them, some woman awnsered the phone, and it took me right to some guy named chirstian well, left a voice messege, not cussing him out, but simple asking for an awnser to this problem.

on a side night, i just had finished redoing my pc, i was installing, the game, i got really happy, like yeh, it's finnaly installing, i get to the steam activation, and got discusted. man i dont know how they can honestly fix this, because most the stores out here are only getting 1 copy of the game, i dont know about block buster, or the main line stores like that, but i know 4shure, gamestops only had 1 copy shipped, the thing i hate bout gamestops, i call up tell dude whats going on, he breaks like see thats what happens when you try and mass produce a game that wa soly intended for consoles? im like ???????th!!!! are u serious, stop hating on the damn pc, anyway, im just ranting at this point, really heated about this.

Wed Oct 22, 2008 10:23 am

JaoSming wrote:same link, new update

If you are having issues installing NBA 2K9 for the PC, please know that a solution is forthcoming within the next 24 hours – likely much sooner – to alleviate any installation issues involving a Product Key. This solution will be downloaded automatically and seamlessly when you install your product.

If your matter is urgent or unrelated to the game installation process, please contact 2K Sports Customer Service at 415-507-7750 or customerservice@2ksports.com. Thank you for your patience, and 2K Sports apologizes for any inconvenience.


yo j, i already installed the damn steam, so i wonder wth they gone do to fix this 1, this is crazy yo!, i mean the smart thing to do i think would be sense steams ask for email activation, those of us that actualy got the game, they should send (mass codes) dedicated strickly to those emails that wa ssigned up from the jump, and from then out do the same thing, this is pitiful/ :shake:

Wed Oct 22, 2008 10:28 am

i remeber seeing a site on 2k that would post updates to solution to the CD problem..but I can't seem to find that link anymore...

can some1 kindly post?

Wed Oct 22, 2008 10:29 am

http://2ksports.com/news/nba2k9/249

pretty sure u talking bout that

Wed Oct 22, 2008 10:30 am

funny thing too is that I took a nap to forget about this stupid mistake 2K made at 4:48 and just woke up to the news!

we can all install 2k9 NOW!

just uninstall steam and click on the NBA 2K9 cd and all should go well :)

Wed Oct 22, 2008 10:31 am

[quote="BoshandJermain!!!"]http://2ksports.com/news/nba2k9/249

pretty sure u talking bout that[/quote]

ya thx...the bb next door closes in .5hrs...

and 2k 'says' they will fix this pretty soon.....should i still go buy it?? lol...it's soo damn cold outside..

Wed Oct 22, 2008 10:34 am

yea go buy it..... maybe it will be fixed by the time u come back

Wed Oct 22, 2008 10:39 am

I am installing now, for those with steam open, goto File then Check for Steam Client Updates....


it should update


try running the install again, and boom goes the dynamite

Wed Oct 22, 2008 10:39 am

there is a fix out finnnaly , you have to load up steam first, click on the update
and it will registry ur game!!!!!!!!!!!!!!!!!!!!!

ahhhh ya beat me 2 it jjjjjjjjjjjjjj!!!!!!!!! lmao
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