unable to synchronize your profile information

[sigggi]

Hi everyone ! when i want to connect to nba 2k21 i have this message : "unable to synchronize your profile information". I can't play to mycareer or my team . Could someone help me please ?

[Andrew]

I've had that pop up every now and again, but it's ultimately resolved itself. Sometimes the issue as at 2K's end, in which case it's just a matter of waiting until the server is working properly. How long has it been happening? Any other info you can provide that might indicate an issue at your end instead?

[sigggi]

Thank you for answering . Since 10/30/2020, I have this message. Today I still cannot login. I am under windows 10.
2K Support have not answered me yet

[sigggi]

I managed to reconnect to nba 2k21 by deactivating my account on the nba2k.com site.

[Andrew]

Good to hear there was a resolution, hopefully everything will work as normal from here on out.