Issue from multiple devices

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Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 1:15 am

Andrew,

I'm connected on NSLC from work, mobile and home. And my session is often disconnected from my differents devices and browsers (chrome, brave).
Perhaps an issue with cookies ? Are you aware from this kind of problem ?

Thanks in advance for your help ;)
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Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 5:21 am

Nothing's changed this end recently and I'm not experiencing anything like that myself. Are you having to log in every single visit, or is more multiple times per week/month?
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Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 6:17 am

Not every time but at least one time on each device per week.
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Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 12:33 pm

Are you accessing through forums.nba-live.com, or nba-live.com/forums?
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Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 7:02 pm

from forums.nba-live.com, i usually use this link search.php?search_id=newposts
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Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 11:40 pm

I'll look into it.
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Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 11:59 pm

thanks Andrew.
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Re: Issue from multiple devices

Postby [Q] on Fri Mar 01, 2019 11:17 am

sticky-fingers wrote:from forums.nba-live.com, i usually use this link search.php?search_id=newposts

I always use the new posts link and I have to sign in again on my mobile phone occasionally. there were times when it got pretty bad though and I had to do it quite often.
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Re: Issue from multiple devices

Postby Andrew on Fri Mar 01, 2019 1:48 pm

Does it only happen with regularity when signing in through that link? I'm still trying to pinpoint the possible cause.
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 04, 2019 5:44 am

Disconnected from my mobile today.
Home computer still OK.
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Re: Issue from multiple devices

Postby sticky-fingers on Tue Mar 05, 2019 12:52 am

Reconnected on my mobile, still OK at home and at work :crazyeyes:
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Re: Issue from multiple devices

Postby sticky-fingers on Thu Mar 07, 2019 10:50 pm

Disconnected at home.
Work and mobile still OK.
my NBA2K : YouTube | flickr

my Mods for NBA 2K20 - 2K19 - 2K17 - 2K16

"Being second is to be the first of the ones who lose"
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Re: Issue from multiple devices

Postby Andrew on Thu Mar 07, 2019 11:07 pm

Which extensions/plugins do you have installed? Still can't find anything. How long has it been going on? As I said, nothing's changed recently, or indeed, basically since we moved to a new host in 2016.
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Re: Issue from multiple devices

Postby sticky-fingers on Fri Mar 08, 2019 12:13 am

On mobile, just Brave, no plugin.
On home and work computer (still loggued on this one), Chrome + adblock+
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Re: Issue from multiple devices

Postby Andrew on Fri Mar 08, 2019 12:49 am

Definitely shouldn't have any interference from that. Anything else that comes to mind let me know, and I'll keep looking from my end as well.
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Re: Issue from multiple devices

Postby sticky-fingers on Fri Mar 08, 2019 7:19 pm

Thanx for your checks.
Disconnected this morning on work computer :crazyeyes:
my NBA2K : YouTube | flickr

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"Being second is to be the first of the ones who lose"
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Re: Issue from multiple devices

Postby [Q] on Sat Mar 09, 2019 5:49 am

Yeah I had to re login on my phone today as well
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 11, 2019 12:26 am

So im not alone.
Logoff on mobile today :|
my NBA2K : YouTube | flickr

my Mods for NBA 2K20 - 2K19 - 2K17 - 2K16

"Being second is to be the first of the ones who lose"
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 11, 2019 8:32 am

and now on my home computer :crazyeyes:
my NBA2K : YouTube | flickr

my Mods for NBA 2K20 - 2K19 - 2K17 - 2K16

"Being second is to be the first of the ones who lose"
Ayrton Senna
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sticky-fingers
 
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Re: Issue from multiple devices

Postby Andrew on Mon Mar 11, 2019 11:43 am

OK, I get that it's happening, and to at least two people. :)

Unfortunately, it's not really pointing me in the right direction, and I can't reproduce the error myself. As I said, nothing has changed recently from our end. I can't see anything that I can fix.
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 11, 2019 6:05 pm

Okay again on mobile.
I just post for recording the dates.

It seems to happens when nlsc is slow or unreachable.
my NBA2K : YouTube | flickr

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"Being second is to be the first of the ones who lose"
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Re: Issue from multiple devices

Postby Andrew on Mon Mar 11, 2019 10:46 pm

Noting the dates doesn't really help unfortunately. As I said, I haven't been able to reproduce the error or see what could be causing it. Server isn't reporting any downtime, either.
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 18, 2019 6:59 pm

Well, I have to logon two times this week-end.
Each time, it took a very long time to access NSLC, it seems that crashes the cookie or something like that.
my NBA2K : YouTube | flickr

my Mods for NBA 2K20 - 2K19 - 2K17 - 2K16

"Being second is to be the first of the ones who lose"
Ayrton Senna
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sticky-fingers
 
Posts: 2343
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Re: Issue from multiple devices

Postby Andrew on Mon Mar 18, 2019 10:28 pm

Still can't replicate the problem myself, and not seeing any issues from this end.
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Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 18, 2019 11:34 pm

Timeouts happen quite often, from differents devices and differents ISP.
my NBA2K : YouTube | flickr

my Mods for NBA 2K20 - 2K19 - 2K17 - 2K16

"Being second is to be the first of the ones who lose"
Ayrton Senna
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sticky-fingers
 
Posts: 2343
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