Issue from multiple devices

Talk about the NLSC Podcast, Monday Tip-Off, Wayback Wednesday, The Friday Five, Top 10 Plays of the Week, and our Parsec Tournaments! This is also a section for NLSC and community announcements, and other site-related topics.

Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 12:15 am

Andrew,

I'm connected on NSLC from work, mobile and home. And my session is often disconnected from my differents devices and browsers (chrome, brave).
Perhaps an issue with cookies ? Are you aware from this kind of problem ?

Thanks in advance for your help ;)
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 4:21 am

Nothing's changed this end recently and I'm not experiencing anything like that myself. Are you having to log in every single visit, or is more multiple times per week/month?
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 5:17 am

Not every time but at least one time on each device per week.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 11:33 am

Are you accessing through forums.nba-live.com, or nba-live.com/forums?
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 6:02 pm

from forums.nba-live.com, i usually use this link search.php?search_id=newposts
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Thu Feb 28, 2019 10:40 pm

I'll look into it.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Thu Feb 28, 2019 10:59 pm

thanks Andrew.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby [Q] on Fri Mar 01, 2019 10:17 am

sticky-fingers wrote:from forums.nba-live.com, i usually use this link search.php?search_id=newposts

I always use the new posts link and I have to sign in again on my mobile phone occasionally. there were times when it got pretty bad though and I had to do it quite often.
Image
User avatar
[Q]
NBA Live 18 Advocate
NLSC Team Member
 
Posts: 14396
Joined: Tue Oct 01, 2002 8:20 am
Location: Westside, the best side

Re: Issue from multiple devices

Postby Andrew on Fri Mar 01, 2019 12:48 pm

Does it only happen with regularity when signing in through that link? I'm still trying to pinpoint the possible cause.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 04, 2019 4:44 am

Disconnected from my mobile today.
Home computer still OK.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 04, 2019 11:52 pm

Reconnected on my mobile, still OK at home and at work :crazyeyes:
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby sticky-fingers on Thu Mar 07, 2019 9:50 pm

Disconnected at home.
Work and mobile still OK.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Thu Mar 07, 2019 10:07 pm

Which extensions/plugins do you have installed? Still can't find anything. How long has it been going on? As I said, nothing's changed recently, or indeed, basically since we moved to a new host in 2016.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Thu Mar 07, 2019 11:13 pm

On mobile, just Brave, no plugin.
On home and work computer (still loggued on this one), Chrome + adblock+
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Thu Mar 07, 2019 11:49 pm

Definitely shouldn't have any interference from that. Anything else that comes to mind let me know, and I'll keep looking from my end as well.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Fri Mar 08, 2019 6:19 pm

Thanx for your checks.
Disconnected this morning on work computer :crazyeyes:
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby [Q] on Sat Mar 09, 2019 4:49 am

Yeah I had to re login on my phone today as well
Image
User avatar
[Q]
NBA Live 18 Advocate
NLSC Team Member
 
Posts: 14396
Joined: Tue Oct 01, 2002 8:20 am
Location: Westside, the best side

Re: Issue from multiple devices

Postby sticky-fingers on Sun Mar 10, 2019 11:26 pm

So im not alone.
Logoff on mobile today :|
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 11, 2019 7:32 am

and now on my home computer :crazyeyes:
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Mon Mar 11, 2019 10:43 am

OK, I get that it's happening, and to at least two people. :)

Unfortunately, it's not really pointing me in the right direction, and I can't reproduce the error myself. As I said, nothing has changed recently from our end. I can't see anything that I can fix.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 11, 2019 5:05 pm

Okay again on mobile.
I just post for recording the dates.

It seems to happens when nlsc is slow or unreachable.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Mon Mar 11, 2019 9:46 pm

Noting the dates doesn't really help unfortunately. As I said, I haven't been able to reproduce the error or see what could be causing it. Server isn't reporting any downtime, either.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 18, 2019 5:59 pm

Well, I have to logon two times this week-end.
Each time, it took a very long time to access NSLC, it seems that crashes the cookie or something like that.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Re: Issue from multiple devices

Postby Andrew on Mon Mar 18, 2019 9:28 pm

Still can't replicate the problem myself, and not seeing any issues from this end.
User avatar
Andrew
Assist Enthusiast
Administrator
 
Posts: 113903
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: Issue from multiple devices

Postby sticky-fingers on Mon Mar 18, 2019 10:34 pm

Timeouts happen quite often, from differents devices and differents ISP.
User avatar
sticky-fingers
 
Posts: 3644
Joined: Fri Aug 26, 2011 7:33 am
Location: France

Next

Return to Featured Content & Community Noticeboard

Who is online

Users browsing this forum: No registered users and 17 guests