GAME CRASHES!

Talk about NBA 2K19 here.

GAME CRASHES!

Postby haaaaanis on Tue Jan 29, 2019 4:13 am

Hey guys,

I need help because the game is always crashing when I try to play a 5v5 game (in Play Now) while it's loading (change lineup screen). I bought yesterday a new laptop and I installed the game again. When I am in MyTeam and I'm playing freestyle it doesn't crash.

Here are my specs:

MSI GE73 7RC Raider
GTX 1050 (4 GB) GDDR5
8 GM RAM DDR4
Intel i7-7700HQ
120Hz 17,3 Display

Thank you in advance guys!
haaaaanis
 
Posts: 290
Joined: Thu Oct 02, 2008 8:12 pm

Re: GAME CRASHES!

Postby haaaaanis on Tue Jan 29, 2019 4:15 am

Ah,

I don't have any mods installed. And here is the crash report:

{C0A1B1B4-8959-4570-BCC6-B3286E126A1E}
{533bb30d-b4f5-438a-b892-2635ea6c683f}
{2018-12-12T02:03:55}
{c0000005,0}
{rax=800,rcx=2496ed78f88,rdx=0,rbx=2496ed78f88,rsp=63dcdff460,rbp=63dcdff521,rsi=0,rdi=2496ed78f90,r8=0,r9=63dcdff5f8,r10=63dcdff770,r11=0,r12=0,r13=2494c4af120,r14=2496ed78eb0,r15=2}
d3d11.dll!001827b0
019802c8
0198223e
01960d9a
0195827a
018e1c33
kernel32.dll!00013034
ntdll.dll!00073691
haaaaanis
 
Posts: 290
Joined: Thu Oct 02, 2008 8:12 pm

Re: GAME CRASHES!

Postby sticky-fingers on Tue Jan 29, 2019 6:45 am

crash log date is 2018-12-12T02:03:55 :shock:
check your bios battery and date settings.

IMO these kind of errors are mainly related to OS and not really to the game.
You should try to repair windows (scf /scannow and DISM / RestoreHealth)
Scan for virus and malwares etc....
Try also to check the RAM integrity https://www.windowscentral.com/how-chec ... windows-10
my NBA2K : flickr | YouTube
User avatar
sticky-fingers
 
Posts: 1580
Joined: Fri Aug 26, 2011 8:33 am

Re: GAME CRASHES!

Postby haaaaanis on Tue Jan 29, 2019 8:53 am

Hey,

thank you for your fast support! :D I checked everything but there wasn't any error. But I found out the issue. The 8 GB RAM isn't enough to handle the game and other processes at the same time, so I had to create a paging file. After I did that, the game worked perfectly.

Still thank you :mrgreen: With the last hint I thought about creating more virtual RAM :)
haaaaanis
 
Posts: 290
Joined: Thu Oct 02, 2008 8:12 pm


Return to NBA 2K19

Who is online

Users browsing this forum: No registered users and 1 guest