Andrew wrote:Unless there's some kind of alternative appeal process, there's probably not a lot you can do for NBA 2K18. Generally speaking, 2K Support are the only ones who can help you out with something like that. As for why you were banned, well, it's obviously due to the use of Cheat Engine, which is also used to hack players and cheat online. The ban is according to their Terms of Service, and while you weren't using it to cheat online, they can't know that for sure.
As much as I'm unimpressed with 2K Support in general, I can sympathise with them in this situation, because we've had a lot of people try to pull the wool over our eyes here after they've been banned for doing something egregiously against the rules. You want to give people the benefit of the doubt, but that becomes difficult when so many people who've gone off the deep end and caused a scene claim that it was actually a younger sibling or friend posting from their account. Likewise, a lot of people who hack their MyPLAYERs have probably claimed to be just editing the offline rosters for their own use after being caught out. From 2K's perspective, they've heard that one before.
I'd like to give you some more helpful suggestions, but you're in a tough spot if 2K Support have already said no. I suppose you could keep asking, or maybe hit up one of the 2K reps on Twitter. It may help to try a slightly different tack, too. If your appeal has been along the lines of "This is all I was doing, and I wasn't doing anything wrong because I wasn't cheating, I should be unbanned", that can come across as accusing them of being in the wrong and not taking responsibility for an action that's technically against the ToS. Conversely, "I was using Cheat Engine to do (thing that's not cheating online), my bad, is there a chance for the ban to be lifted on a probationary basis?" acknowledges the mistake and accepts the consequences, while appealing for leniency and a second chance. Having run the NLSC for going on seventeen years now, I can attest that someone acknowledging their mistake is more likely to get a second chance than someone who pleads ignorance and insists they've been wronged by the rules being enforced.
Now, it all depends on 2K's policy of course, so there's no guarantee that you'll be successful. However, approaching the situation diplomatically and asking if there is an appeals process or any kind of provision for a probationary lifting of bans might be worth a shot. I'd definitely recommend it if your previous approach was to insist that all you were doing was editing the rosters, and that you've done nothing wrong. No guarantees, but they're the only ones who can help, and a different tack might just make a difference.
That's about all I can suggest, unfortunately. Best of luck!
Andrew wrote:Unless there's some kind of alternative appeal process, there's probably not a lot you can do for NBA 2K18. Generally speaking, 2K Support are the only ones who can help you out with something like that. As for why you were banned, well, it's obviously due to the use of Cheat Engine, which is also used to hack players and cheat online. The ban is according to their Terms of Service, and while you weren't using it to cheat online, they can't know that for sure.
As much as I'm unimpressed with 2K Support in general, I can sympathise with them in this situation, because we've had a lot of people try to pull the wool over our eyes here after they've been banned for doing something egregiously against the rules. You want to give people the benefit of the doubt, but that becomes difficult when so many people who've gone off the deep end and caused a scene claim that it was actually a younger sibling or friend posting from their account. Likewise, a lot of people who hack their MyPLAYERs have probably claimed to be just editing the offline rosters for their own use after being caught out. From 2K's perspective, they've heard that one before.
I'd like to give you some more helpful suggestions, but you're in a tough spot if 2K Support have already said no. I suppose you could keep asking, or maybe hit up one of the 2K reps on Twitter. It may help to try a slightly different tack, too. If your appeal has been along the lines of "This is all I was doing, and I wasn't doing anything wrong because I wasn't cheating, I should be unbanned", that can come across as accusing them of being in the wrong and not taking responsibility for an action that's technically against the ToS. Conversely, "I was using Cheat Engine to do (thing that's not cheating online), my bad, is there a chance for the ban to be lifted on a probationary basis?" acknowledges the mistake and accepts the consequences, while appealing for leniency and a second chance. Having run the NLSC for going on seventeen years now, I can attest that someone acknowledging their mistake is more likely to get a second chance than someone who pleads ignorance and insists they've been wronged by the rules being enforced.
Now, it all depends on 2K's policy of course, so there's no guarantee that you'll be successful. However, approaching the situation diplomatically and asking if there is an appeals process or any kind of provision for a probationary lifting of bans might be worth a shot. I'd definitely recommend it if your previous approach was to insist that all you were doing was editing the rosters, and that you've done nothing wrong. No guarantees, but they're the only ones who can help, and a different tack might just make a difference.
That's about all I can suggest, unfortunately. Best of luck!
jk31 wrote:What about using family share to share 2k18 to a second steam account? Does it still work?
Andrew wrote:the 2K reps on Twitter
Taboo wrote:Andrew wrote:the 2K reps on Twitter
Do you know their account? i should try
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