During jump ball it seems there is sometimes a delay when jumping, seems like it's 50/50 when it happens. Maybe it's intentional, not sure. I've read it happened on consoles but was fixed at some point.
Here is the OS thread on it: https://forums.operationsports.com/foru ... l-bug.html
Your guy hesitates and barely jumps and never has a chance to get it, even if timed properly. I don't expect to win every jumpball, but it feels weird and basically means you never win it if that bug? happens.