I played NBA LIVE 18 trial and then I bought it from Bestbuy, now can't play!

Talk about NBA Live 18 here.

I played NBA LIVE 18 trial and then I bought it from Bestbuy, now can't play!

Postby jaequery on Tue Nov 14, 2017 8:18 am

Hi, I got the NBA LIVE 18 trial from EA Access. After trial was up, I decided to buy a copy when I stopped by at Bestbuy. So I went home and uninstalled the game, re-installed using the Xbox One DVD, and then when I try to play it, it keep telling me "Your trial has expired, please buy it from Xbox Store".

This is absolutely frustrating!
How can I play it?
jaequery
 
Posts: 1
Joined: Mon Oct 23, 2017 10:47 am

Re: I played NBA LIVE 18 trial and then I bought it from Bestbuy, now can't play!

Postby Andrew on Tue Nov 14, 2017 11:03 am

Is there any other leftover data that can be deleted? Progress is supposed to carry over to the full version so be sure to back up anything and everything before deleting it, but there might be some remnants of user data that are causing a conflict with your account. I'm on PS4, so I'm not sure how that all works from a technical/user data standpoint, and obviously can't go and check.

If all else fails, hit up EA's technical support. Something definitely amiss there.
NLSC Webmaster/Administrator
Image
Contact: Email | Twitter
Release Threads: NBA Live 08 | NBA Live 07 | NBA Live 06 | NBA Live 2005 | NBA Live 2004
Story Threads: NBA 2K13 | NBA Live 06 (Part 2) | NBA Live 06 (HOF) | NBA Live 2004 (HOF)
NLSC: Podcast | The Friday Five | Monday Tip-Off | Wayback Wednesday | 20th Anniversary of NBA Live | Facebook | Twitter | YouTube


Support The NLSC Hosting Fund: Patreon | GoFundMe

Image
Like my work? Want to help out with the NLSC Hosting Fund? Please consider leaving a tip!
User avatar
Andrew
45? That's a bad luck number!
Administrator
 
Posts: 104839
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia

Re: I played NBA LIVE 18 trial and then I bought it from Bestbuy, now can't play!

Postby ThaLiveKing on Fri Nov 17, 2017 6:51 am

why would you uninstall the trial when its the exact same game? You just need the disc to play so the trial stuff doesn't come up.
Youtube.com/ThaLiveKing
Website: ThaLiveKing.com
Twitter: @ThaLiveKing
Facebook.com/ThaLiveKing
User avatar
ThaLiveKing
 
Posts: 2239
Joined: Thu Jun 29, 2006 4:17 am
Location: Toronto, Canada

Re: I played NBA LIVE 18 trial and then I bought it from Bestbuy, now can't play!

Postby Andrew on Fri Nov 17, 2017 8:52 am

Easy enough mistake to make, I imagine.
NLSC Webmaster/Administrator
Image
Contact: Email | Twitter
Release Threads: NBA Live 08 | NBA Live 07 | NBA Live 06 | NBA Live 2005 | NBA Live 2004
Story Threads: NBA 2K13 | NBA Live 06 (Part 2) | NBA Live 06 (HOF) | NBA Live 2004 (HOF)
NLSC: Podcast | The Friday Five | Monday Tip-Off | Wayback Wednesday | 20th Anniversary of NBA Live | Facebook | Twitter | YouTube


Support The NLSC Hosting Fund: Patreon | GoFundMe

Image
Like my work? Want to help out with the NLSC Hosting Fund? Please consider leaving a tip!
User avatar
Andrew
45? That's a bad luck number!
Administrator
 
Posts: 104839
Joined: Thu Aug 22, 2002 8:51 pm
Location: Australia


Return to NBA Live 18

Who is online

Users browsing this forum: No registered users and 1 guest