online not connecting

[bethbucsfan24]

I am trying to use the 2k share and somehow its not letting me online-it says there is a problem with my connection?

[Andrew]

Do you have the official patch installed? You'll need that to use online features these days.

If you do have it installed, and assuming your firewall/security software isn't causing any issues, it's probably just a temporary issue at 2K's end. It's happened a lot this year, since 2K's online support leaves much to be desired.

[bethbucsfan24]

does the patch work on the digital download version?i ordered the cd-rom also and will get it tomorrow

Thanks Andrew

[bethbucsfan24]

i went to get the patch and it says it does not work with digital download so i guess i will wait for cd-rom

[Andrew]

Please edit your previous post rather than double posting.

If you have the digital download version, the patch should be pushed through automatically by the digital distributor.

[bethbucsfan24]

sorry bout that double post.....it apparently didnt get pushed through

[Andrew]

Which digital distributor are you using?

[bethbucsfan24]

it's through amazon.com i purchased

[Andrew]

Supposedly the US DVD-ROM patch works with that version.

[bethbucsfan24]

i got the cd-rom today and downloaded the update etc..the jersey selection screen is functioning and online...


Thanks for your help

[Andrew]

No problem, glad to hear it's no longer an issue.