Game Freezing

[koberulz]

Just bought and installed the game, and it works fine apart from the fact that there's no audio. The 2k9 demo worked fine, I passed one of those javascript system requirements things for 2k10, so it appears it's not that. Sound works fine everywhere else on my computer. What could be the issue?

[JaoSming]

stupid check, are all the presentation sliders for audio not at 0?

[koberulz]

Audio presentation is 'default'. As they should be, straight out of the box.

[JaoSming]

ok, so what do you have for a sound card/drivers?

[koberulz]

Realtek High Definition Audio, driver version 6.0.1.5672.

Was playing practice, since that's about all you can really do in silence, and noticed that neither trigger works. I'm using a Logitech Dual Action controller.

EDIT: Hmm. Team select screen, LF1 and RF1 to cycle through teams. The left bumper cycles through jerseys, the left trigger has no effect, the right bumper cycles through teams, and the left trigger cycles through jerseys. What the FUCK does my controller think it's doing?

EDIT 2: Yeah, the right side of the controller works. The left trigger doesn't, though.

[Angelo]

Maybe your controller is damaged , try changing the controls in the configuration it might work

[koberulz]

All the buttons work fine on the Logitech diagnostic.

[shadowgrin]

For a moment there I thought the last word of the thread title was the N word. Carry on.

[JaoSming]

well, I'm befuddled, try 2K support I guess

[nikonix04]

mine also no sound... with default settings

[Patr1ck]

LOL, go to controller settings and set your buttons. Same thing happened to me with my 360 controller because I was using XBCD drivers.
Restart your computer.
Unplug and replug your sound cables, turn your speakers off/on, unplug the headphones, check your system mixer to see if anything is muted that shouldn't be. Update or downgrade your sound drivers.

[nikonix04]

LOL, go to controller settings and set your buttons. Same thing happened to me with my 360 controller because I was using XBCD drivers.
Restart your computer.
Unplug and replug your sound cables, turn your speakers off/on, unplug the headphones, check your system mixer to see if anything is muted that shouldn't be. Update or downgrade your sound drivers.

already done that one.. plug and unplug.. and also the sound driver...
my 2k10 is working fine with sounds but 2k11 no audio at all

[koberulz]

LOL, go to controller settings and set your buttons. Same thing happened to me with my 360 controller because I was using XBCD drivers.

Huh. Weird. Had R1/R2 the wrong way around, too, which was causing the havoc with the team/jersey selections.

Unplug and replug your sound cables, turn your speakers off/on, unplug the headphones, check your system mixer to see if anything is muted that shouldn't be. Update or downgrade your sound drivers.

As I said in the OP, I get sound everywhere else so it's not going to be cables/speakers/headphones/anything being muted. Audio Devices shows no sound being made by anything when the game is running. Volume mixer shows only Windows Sounds and Firefox under applications. Drivers are up to date, according to Windows.

[Patr1ck]

I suggest you bring it up to the developers, then.

[nhike23]

Try this, go to Video settings and turn off the Windows Mode.. or if you are using 5.1 channel surround try to use stereo channel (lef or right) instead of 5 speakers

[koberulz]

Window mode is off by default, not that there's any logical way a video setting could be preventing the audio from working.

[koberulz]

Emailed 2k's tech support, haven't heard back. Awesome.

Was playing the game anyway, and it's now freezing every now and again. The "USB Device removed" sound plays if I unplug the controller, and I can eject the disc, but I can't Alt+Tab out of the game or bring up the task manager, forcing me to reboot.

Should've just got the 360 version.

[JaoSming]

there is been at least 1 person like you each year that has the worst luck running the game and no one else is having the same issues.

[Phreezy P]

SOLUTION: Is there a 2 speaker option? I have the same sound card as you, and changing it to 2 channel stereo always works for me.

[Littlejor]

same prob.. same sound card..

[Littlejor]

SOLUTION: Is there a 2 speaker option? I have the same sound card as you, and changing it to 2 channel stereo always works for me.

how do you do that?

[botanika]

i have the same problem. i tried to reinstall the game but still no audio..


EDIT: nvrmind.. I found a solution to the problem..just need to update DirectX..

[Littlejor]

EDIT: nvrmind.. I found a solution to the problem..just need to update DirectX..

what version is your directx?

i have directx 11


EDIT: nvm! its working..

[koberulz]

SOLUTION: Is there a 2 speaker option? I have the same sound card as you, and changing it to 2 channel stereo always works for me.

Within the game, or on the computer? All I've got are headphones, so I don't see why anything would be set to surround anyway.

I'll look into the DirectX thing, still haven't heard back from 2k. Any ideas what's locking the computer up?

[nikonix04]

mine is working.. my nba dvd does't have sound when installed.. i've tried DL in other site... then that one has audio when i played..lol abnormal...