Bugs & Glitches Reporting Thread

[Leftos]

Edit Player erroneously reports the wingspan of players in the roster (non created) as 50, we're looking to have that fixed.

[xevangz]

Bug description: Crash During Face scan

Platform (PC/PS4/Xbox One): Xbox One

Game Mode: MyPlayer menus

Specific steps to reproduce the bug; if not applicable, what causes it to happen: do lots of face scans and let xbox freeze

annoying when im trying to improve my face scan

[Nexus14]

Edit Player erroneously reports the wingspan of players in the roster (non created) as 50, we're looking to have that fixed.

Hey there. Seems like you guys are having trouble to read the reports which talk about not being able to LAUNCH the game.
Would you mind at least acknowledging the existence of these major issues on the PC version? Even if you are gonna make fixing it your dead last priority, it would be cool that if you guys confirmed that you know about these things. It's about to be a full week since the game released in that state and many of us still can't get it to run.

Thanks.

[Kazanagi]

Bug description: Freeze/long loading Time when going from the main menu to a game mode.
When i go from the main menu and select any opion (MyLeague, MyGM,...., Options) it starts the animation and then freezes. After like 1 min or so it's start loading again and everything is fine. It only happens wenn du enter from the main menu into the mode, it does not happen if i leave the mode and return to main menu.

If you play offline this doesn't happen and everything is going smoothly.

Platform (PC/PS4/Xbox One): PC

Game Mode: Any

Specific steps to reproduce the bug; if not applicable, what causes it to happen: Enter a game mode

[Leftos]

Edit Player erroneously reports the wingspan of players in the roster (non created) as 50, we're looking to have that fixed.

Hey there. Seems like you guys are having trouble to read the reports which talk about not being able to LAUNCH the game.
Would you mind at least acknowledging the existence of these major issues on the PC version? Even if you are gonna make fixing it your dead last priority, it would be cool that if you guys confirmed that you know about these things. It's about to be a full week since the game released in that state and many of us still can't get it to run.

Thanks.

I'm not having trouble reading any reports, even though I don't respond to every one of them. I've already let people know and I'm inquiring on whether there's any kind of information you can provide us for us to figure out why this is happening. I understand it's a major issue, I'm not ignoring it.

[Nexus14]

Edit Player erroneously reports the wingspan of players in the roster (non created) as 50, we're looking to have that fixed.

Hey there. Seems like you guys are having trouble to read the reports which talk about not being able to LAUNCH the game.
Would you mind at least acknowledging the existence of these major issues on the PC version? Even if you are gonna make fixing it your dead last priority, it would be cool that if you guys confirmed that you know about these things. It's about to be a full week since the game released in that state and many of us still can't get it to run.

Thanks.

I'm not having trouble reading any reports, even though I don't respond to every one of them. I've already let people know and I'm inquiring on whether there's any kind of information you can provide us for us to figure out why this is happening. I understand it's a major issue, I'm not ignoring it.

Alright, thank you. Excuse me if I sounded cranky, but it's about to be a week since I purchased and downloaded the game, and I still haven't managed to run it once. There also hasn't been any statement at all about this from 2K, even though it's many of us having this major issue.

Everytime I hit the blue "Play" button it either hesitates for a couple seconds and does nothing, or it shows me the "preparing to launch" thing, gives me a splash black screen for one second and then goes back to desktop. The game simply won't launch.

Before going any further, I must say that my computer's specs are above the recommended requirements for this game. They are as follows:

i7 3770k processor.
GTX 770 2GB Nvidia GPU.
8 GB of RAM
Windows 7 Proffessional 64 bit.

My Nvidia drivers are all up to date. And so is DirectX and other software needed.
But still, the game hasn't launched for me at all.

Here is a (lengthy) list of all the things I've tried so far. None of it has worked:

- Tried to run the game in Steam offline mode or with my internet unplugged (this seems to work for a lot of people that can't launch it while online, but it didn't fix anything for me).

- Made sure that my Nvidia drivers were the latest version (344.11, as of this writing). Also uninstalled my GPU altogether and reinstalled it along with the drivers with a clean setup.

- Tried setting the game's .exe to run as administrator.

- Tried reinstalling the latest versions of DirectX.

- Tried reinstalling the latest versions of VC++ redistributable.

- Tried uninstalling every single version of VC++ redistributable in my computer and then reinstalling just the version from the game folder.

- Tried reinstalling the latest versions of .NET Framework.

- Tried verifying the game's cache several times.

- Tried reinstalling Steam altogether.

- Tried disabling my Anti Virus software when executing or installing the game.

- Tried deleting the game from my library and redownloading it altogether, then installing it again.

- Tried forcing V-Sync and Triple Buffer from the Nvidia Control Pannel.

- Made sure that my graphics card was enabled for this game in the Nvidia Control Pannel.

- Tried creating a .cfg file with other people's settings in the required path.

- Tried different resolutions by editing my own VideoSettings.cfg file.

- Tried disabling my second monitor.

- Tried a cracked version of the game.

- Tried replacing my .dll files with those of somebody else that has been able to play.

- Tried deleting the Steam folder at C/ProgramData

- Restarted Steam and my computer about 50 times.

- Made sure my version of Windows is updated.

- Tried the Windows hotfix for outdated versions of the OS.

- Disabled my internal graphics processor in the BIOS before startup.

I'm willing to try anything to fix this. I can also send my dxdiag or whatever is needed to figure out what's causing this problem. All I want is to be able to launch my game.

[Leftos]

Attach your DxDiag zipped please, and I also need your Steam username. That should be helpful. I'll forward all your information.

[Nexus14]

Attach your DxDiag zipped please, and I also need your Steam username. That should be helpful. I'll forward all your information.

There you go. And my steam username is "Nexus1411". Thanks for the quick response, I hope we can find a solution.

[Drewski]

Bug description: Can't advance past 2015 NBA Draft in MyGM

Platform (PC/PS4/Xbox One): PC

Game Mode: MyGM

Specific steps to reproduce the bug; if not applicable, what causes it to happen: I've repeatedly tried to go through the 2015 NBA Draft in MyGM on my current save, and a fresh save, and once the draft is complete Adam Silver just looks around the room and the game never advances. I've left my game running for over an hour in that phase hoping it'd eventually advance, but it never does.

[blodklat]

Attach your DxDiag zipped please, and I also need your Steam username. That should be helpful. I'll forward all your information.

There you go. And my steam username is "Nexus1411". Thanks for the quick response, I hope we can find a solution.

here's mine dxdig if it could help

[Thard92]

Attach your DxDiag zipped please, and I also need your Steam username. That should be helpful. I'll forward all your information.

I can at least launch the game but mine freezes at the main menu every time. I have tried everything that Nexus has as well as contacting Nvidia support and 2k support to work through the problem. Neither of them have been able to help with the issue. I have provided my DxDiag as well in hopes that it may help to solve this issue. And my steam name is Thard92.

Also, here are my Specs:

Nvidia GeForce GT 330m
Intel i7 @ 2.67 GHz
4 GB Ram
Windows 7

[Pabig93]

For what it's worth, here is my DxDiag aswell, tried all the stuff that Nexus did aswell, apart from disabling 2nd screen because I only have one.

[skoadam]

Bug description: wrong position

Platform (PC/PS4/Xbox One): probably ALL

Game Mode: My Player

Specific steps to reproduce the bug; if not applicable, what causes it to happen: using power forward position, substitute as shooting guard, i can understand small forward but damn, if shooting guard it can be even point guard

[Leftos]

Just wanted to mention that creating a ticket with 2K Support is more useful that you think. The tickets do reach the dev team, and they also help us keep track of the frequency and status of issues easier than forum threads.

[Nexus14]

I really hope so, because I sent two and only got automated empty responses that took 24 hours each to arrive.

[jmmontoro]

I sent one almost a week ago and didn't get any automated response or anything at all, it was about missing throwback/international card.

[tnt23]

Bug description: wrong nickname used by announcer

Platform (PC/PS4/Xbox One): probably ALL

Game Mode: Quick Game with an adited roster with a created player

Specific steps to reproduce the bugif not applicable, what causes it to happen:; play quick game with a created player in a roster

Created players in a roster doesnt have nicknames this year yet everybody calls him Jay when his name has nothing to do with that

In My player or my career there are nicknames....but i cant remember if they called me by my nickname since i can connect since monday

[tnt23]

Bug description: expiring shotclock appears on european court but NOT on nba team

Platform (PC/PS4/Xbox One): PC

Game Mode: Quick Game

Specific steps to reproduce the bug; play on nba wait till shot clok come to 6 seconds...only hear the sound but cant see overlay with nba court
Works on european court

[skoadam]

Bug description: controller lag

Platform (PC/PS4/Xbox One): PC for sure

Game Mode: All

Specific steps to reproduce the bug; if not applicable, what causes it to happen: not 100% sure about all moves, but blocks looks like one big lag, is this supose to be like this? i mean i press blocking button and after 1sec player start to react, react not blocking. Also over sensitivity on the right analog in defense. Try to defend some1 one on one and u will understand.

[Kevmire]

I copy pasted this from a post in page 1, I have the exact same issue.


Bug description: Choose Jump Shot Form and Jump Shot Base Bug

Platform (PC/PS4/Xbox One): PC

Game Mode: Roster Customization

Specific steps to reproduce the bug: When i want to change jump shot base or jump shot form for any player in roster i have this - all I see is the same recurring form of jump shot, and so I can not view all forms or shot base, same shot form repeat again and again.

[Leftos]

I copy pasted this from a post in page 1, I have the exact same issue.


Bug description: Choose Jump Shot Form and Jump Shot Base Bug

Platform (PC/PS4/Xbox One): PC

Game Mode: Roster Customization

Specific steps to reproduce the bug: When i want to change jump shot base or jump shot form for any player in roster i have this - all I see is the same recurring form of jump shot, and so I can not view all forms or shot base, same shot form repeat again and again.

Known. Fix is in the pipeline.

[ThePointForward]

Bug description: Hit/miss markers don't reset in 3pt contest for second tiebreaker

Platform (PC/PS4/Xbox One): PC

Game Mode: MyLeague (all-stars weekend)

Specific steps to reproduce the bug; if not applicable, what causes it to happen: I just played very close 3pt contest, where in second round 3 players had 22 points each, in tiebreaker they all had 19 points each. In second tiebreaker the indicators of missed/hit shot did not reset and were showing previous round.

[ThePointForward]

Bug description: Socks length controls are switched for home and away

Platform (PC/PS4/Xbox One): PC

Game Mode: Roster Creator

Specific steps to reproduce the bug; if not applicable, what causes it to happen: While the focus is on the "socks length home" it changes the value of "socks length away" and vice-versa

[Disciple]

*Custom audio settings in My Career reset to all zero except for sound fx.
*PC
*My Career
*Set custom audio levels in my career then enter game and after a cut scene from a hard foul (giving me the opportunity to choose course of action) the audio just reset.

Next

*No other create -a-shoe I make is available except for the 2k branded ones. Also no other shoes are available in general except for the 2k Generic for me. Maybe this is intentional IDK.
*PC
*My Career

[BrotherJRB]

Bug description: Can not type names properly

Platform (PC/PS4/Xbox One): PC

Game Mode: Any mode where you name something

Specific steps to reproduce the bug; if not applicable, what causes it to happen: When, for example you type a name, I use a controller, the Y button is the select letter button, (right?) everything I select becomes letter Y. Even if I am 'hovering' on another letter.

Same.