Poor Customer Support - EA Project Manager
Sat Sep 30, 2006 1:12 am
I am an Applications Development Project Manager myself. And, I must say, this is a poor demonstration of showing a lack of concern for your product, customers, and a direct reflection on simply poor management, period.
Why can't you at least respond to customer concerns on this forum?
My team builds web/SQL/. Net applications and I know for a fact you can fix the substitution problem in the PC Live version in just a few days. Why are you not giving us the darn patch?
I blame the entire NBA Live team for being lazy and inconsiderate, but the problem mostly lies with management.
Why can't you at least respond to customer concerns on this forum?
My team builds web/SQL/. Net applications and I know for a fact you can fix the substitution problem in the PC Live version in just a few days. Why are you not giving us the darn patch?
I blame the entire NBA Live team for being lazy and inconsiderate, but the problem mostly lies with management.
Sat Sep 30, 2006 1:35 am
Im in the same boat mate. I know for a fact that the developers can make a patch that addresses most of these bugs overnight.
Sat Sep 30, 2006 2:38 am
the problem mostly lies with management
the problem lies totally with management. Employees can't do something the managers dont approve.
Re: Poor Customer Support - EA Project Manager
Sat Sep 30, 2006 2:47 am
conlintolv04 wrote:Why can't you at least respond to customer concerns on this forum?
My team builds web/SQL/. Net applications and I know for a fact you can fix the substitution problem in the PC Live version in just a few days. Why are you not giving us the darn patch?
Ummmm....because they are busy counting their money?
Sat Sep 30, 2006 2:55 am
Matt wrote:the problem mostly lies with management
the problem lies totally with management. Employees can't do something the managers dont approve.
You're sooooo right! I bet management totally wants a game full of bugs
. I blame everyone.
Sat Sep 30, 2006 2:58 am
Fenix wrote:Matt wrote:the problem mostly lies with management
the problem lies totally with management. Employees can't do something the managers dont approve.
You're sooooo right! I bet management totally wants a game full of bugs
Don't blame us!
Sat Sep 30, 2006 3:01 am
I will, if you don't sign the petition for a patch.
Sat Sep 30, 2006 3:04 am
Fenix wrote:I will, if you don't sign the petition for a patch.
I will!!! Hundred times if you want
Nway, I'll stick with '06. I'll just get a roster updated here.
I'll buy GTA VCS for PSP instead.