I am an Applications Development Project Manager myself. And, I must say, this is a poor demonstration of showing a lack of concern for your product, customers, and a direct reflection on simply poor management, period.
Why can't you at least respond to customer concerns on this forum?
My team builds web/SQL/. Net applications and I know for a fact you can fix the substitution problem in the PC Live version in just a few days. Why are you not giving us the darn patch?
I blame the entire NBA Live team for being lazy and inconsiderate, but the problem mostly lies with management.