PC Crash Reports

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Re: PC Crash Reports

Postby Naik_31 on Wed Nov 18, 2015 9:55 pm

Leftos wrote:
Leftos wrote:Wolves86, your issue is the generic audio crash we've been seeing that we believe is fixed in Patch 3. I don't have any specific recommendations other than the basics of trying to get the latest audio drivers or trying to disable sound altogether for now.

Naik_31, do you have a crash report you can send me?


Yes I have. The rar file is attached.
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Re: PC Crash Reports

Postby st0jke on Thu Nov 19, 2015 12:05 am

Leftos, can you tell if Wolves86 generic audio crash is similar to mine? If it is it gives more hope that it will be fixed.
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Re: PC Crash Reports

Postby Wolves86 on Fri Nov 20, 2015 3:54 am

Leftos wrote:Wolves86, your issue is the generic audio crash we've been seeing that we believe is fixed in Patch 3. I don't have any specific recommendations other than the basics of trying to get the latest audio drivers or trying to disable sound altogether for now.

?


I've try playing with integrated soundcard on motherboard and on my soundcard (Asus Xonar DG). Everytime is the same. Game crashed. I have actual driver. How to turn off the sound? In game menu all goes down? Is that you mean? You know when patch v3 will be realesed on PC?
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Re: PC Crash Reports

Postby aceshigh44 on Fri Nov 20, 2015 8:20 am

MYGM Crash : (PC) Game crashes when I click advance to offseason.

{72C571DB-F29A-4923-BD17-6F47273F5B26}
{598ce2e6-6484-4b19-9fbb-f7267d48cb0c}
{2015-11-03T00:03:45}
{c0000005,0}
{rax=0,rcx=0,rdx=4,rbx=12,rsp=3c205ae648,rbp=7ff65a039b80,rsi=0,rdi=0,r8=0,r9=7ff65cee8638,r10=7ff65d419e28,r11=7ff65ce91a98,r12=7ff655d10000,r13=0,r14=7ff65a039b80,r15=0}
009ba060
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Re: PC Crash Reports

Postby Leftos on Sat Nov 21, 2015 3:45 am

For those of you that have had random crashing or I looked at your logs and said you had the generic audio issue, please try again with Patch 3 now that it's live and post your findings.
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Re: PC Crash Reports

Postby Leftos on Sat Nov 21, 2015 3:55 am

aceshigh44, what year are you in?

Naik_31, I found the reason for your crash and we'll start working on a fix today, however I can't give you a timeframe for when the fix will be out. Looks like it would only affect MyGM and when you've played quite a number of years, like you have (being in 2034). I'll let you know if I have something for you.
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Re: PC Crash Reports

Postby aceshigh44 on Sat Nov 21, 2015 6:39 am

Leftos : I am in year (2031)....

Not sure if the response you gave Naik_31 also applies to me. One more problem I am having It maybe tied into the crashing I am not receiving any V.C after games I play..
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Re: PC Crash Reports

Postby st0jke on Sat Nov 21, 2015 7:39 am

Leftos wrote:For those of you that have had random crashing or I looked at your logs and said you had the generic audio issue, please try again with Patch 3 now that it's live and post your findings.

Looks like you guys nailed it, managed to finish 2 games today, although there is no point in playing myteam on pc anymore(cheat engine quit, duped cards....) But again, awesome job!
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Re: PC Crash Reports

Postby pat_1335 on Sat Nov 21, 2015 10:48 am

Mine's crashing on MyGM post patch. the calendar disappeared after playing one game and trying to access it causes a crash. I made a new MyGM file after and the calendar was already gone eventhough i haven't played a game yet.
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Re: PC Crash Reports

Postby Leftos on Sat Nov 21, 2015 11:16 am

pat_1335, I tried to reproduce your issue and couldn't. Do you have any mods installed? Which team are you using? Can you be as detailed as you can in your steps and maybe provide some screenshots or video? Do you have any antivirus installed and enabled? Is that the only area of the game where you're encountering issues? Are you crashing going into a game too? Can you try verifying the integrity of the game cache through Steam?
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Re: PC Crash Reports

Postby pat_1335 on Sat Nov 21, 2015 11:49 am

I haven't tried using it again but it's working fine now without the normalize stat option. i'll try it again later. i might have gotten a random bug or something. i'm not using any mods and i removed the steam folder from my anti virus coverage.

the first time it happened i was using new orleans. so i just made some changes to my coaching and training strategies and played the first game. after that game the calendar just disappeared. as in there was just a blank space where the calendar should have been. i could still access all other things in MyGM such as stats and front office. when i tried accessing a random day on the calendar (it was still functioning but couldn't be seen) it crashed to the desktop. i tried one more time with the stat option turned off with the pelicans and the calendar was already missing before i played a game. i tried it again with minnesota (with the stat option still off) and same result. so i verified the integrity of my game cache and tried again with the wolves (stat option off). it went back to normal after. i played one game and the calender didn't disappear anymore.

if it happens again i'll take a screenshot.
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Re: PC Crash Reports

Postby dwayne12345 on Sat Nov 21, 2015 12:22 pm

Since this new patch I cannot edit roster files or create a new roster with official 2k roster. Game crashes to desktop every time before opening the rosters. This is a new issue. Here's my files.

Note: I have a few cyberface mods, basketball mod from TBM, and a court update.

EDIT: Nevermind I figured it out. I removed all the mods I had and verified the cache with Steam. Works now
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Re: PC Crash Reports

Postby TBM on Sat Nov 21, 2015 3:48 pm

dwayne12345 wrote:Since this new patch I cannot edit roster files or create a new roster with official 2k roster. Game crashes to desktop every time before opening the rosters. This is a new issue. Here's my files.

Note: I have a few cyberface mods, basketball mod from TBM, and a court update.

EDIT: Nevermind I figured it out. I removed all the mods I had and verified the cache with Steam. Works now


You shouldn't be installing mods into the archives. Use the external plugin.
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Re: PC Crash Reports

Postby dwayne12345 on Sun Nov 22, 2015 1:12 am

TBM wrote:
dwayne12345 wrote:Since this new patch I cannot edit roster files or create a new roster with official 2k roster. Game crashes to desktop every time before opening the rosters. This is a new issue. Here's my files.

Note: I have a few cyberface mods, basketball mod from TBM, and a court update.

EDIT: Nevermind I figured it out. I removed all the mods I had and verified the cache with Steam. Works now


You shouldn't be installing mods into the archives. Use the external plugin.


Yep that's what I meant. Just wrote it wrong. I've been using the limnono plugin folder method. It seems the verifying the game cache was the issue afterall
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Re: PC Crash Reports

Postby deadTaste on Tue Nov 24, 2015 6:46 am

Hello.
On Sunday I faced with a problem in my Park. When i played at MyPark game just turned off to my desktop. After that i tryed to load MyPard again and game crashed to my desktop without any error codes. A lot of steam users have the same problem and nobody don't know how to fix it. Also on Saturday i player all day MyPark games and all was great. Someone saying this problem starts after last patch. So can someome help how to fix it?
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Re: PC Crash Reports

Postby dylanme2001 on Tue Nov 24, 2015 10:39 pm

deadTaste wrote:Hello.
On Sunday I faced with a problem in my Park. When i played at MyPark game just turned off to my desktop. After that i tryed to load MyPard again and game crashed to my desktop without any error codes. A lot of steam users have the same problem and nobody don't know how to fix it. Also on Saturday i player all day MyPark games and all was great. Someone saying this problem starts after last patch. So can someome help how to fix it?


I have exactly the same p[problem. Mypark crashes to desktop 80% of the time. It's happening only after 3rd patch. I deleted sync.bin but it didn’t help. I have seen this problem reported on 2k forums as well.. Any insight would be appreciated.
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Re: PC Crash Reports

Postby Dual on Tue Nov 24, 2015 11:17 pm

Same here, i cant play park last 3 days, it crash to the desktop after loading the park 99%, it doesnt matter how many tries i do.
Fix it pls, all ppl i know has the same problem. It doenst work, changing clothes as other ppl said in steamforums.
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Re: PC Crash Reports

Postby st0jke on Thu Nov 26, 2015 7:40 am

my park, constant crash!!! :applaud:
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Re: PC Crash Reports

Postby Wolves86 on Thu Nov 26, 2015 8:06 am

Game works fine with patch v3, but in MyLeague, when I control all teams, game just freeze in offseason NBA Draft. Sound is ok, just video. I must turn off 2k16 in Task Manager. No crashing logs. Anyone have the same?
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Re: PC Crash Reports

Postby st0jke on Thu Nov 26, 2015 8:55 am

Leftos, can u at least acknowledge the problem with park crash?
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Re: PC Crash Reports

Postby dylanme2001 on Fri Nov 27, 2015 2:50 am

Seriously this is outrages!
The Mypark crash is going on for a couple of days now, users are reporting on this issue ON EVERY POSSEBLE BOARD but still- NO RESPONSE from anyone with authority. Not even an acknowledgement to the problem affecting so many.
Users can talk for hours about sweat patch or wrong attributes for players- and they get responses from wall to wall, but this ongoing and seriously game-affecting and frustrating issue is just passed by.
It's such a helpless feeling.

(And forgive my English. Not my first language)
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Re: PC Crash Reports

Postby PeacemanNOT on Fri Nov 27, 2015 4:55 am

Steam Username:
rhelmn12

Time of Crash:
6:38pm GMT, Ireland

Leading up to the crash:
I was playing my second game in MyCareer (2nd season). When I finished the game and pressed the Exit button it crashed.

2K16 Crash.rar
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Re: PC Crash Reports

Postby PeacemanNOT on Fri Nov 27, 2015 5:15 am

This is really aggravating because I've played the exact same game, over and over and over again. It crashes every time.

If it helps, I was playing as the Los Angeles Lakers against the Denver Nuggets at the Staples Center.
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Re: PC Crash Reports

Postby dylanme2001 on Sat Nov 28, 2015 11:04 pm

mypark crash after crash after crash.. for days.. and still no response.. people getting reply's from 2k to delete sync.bin but that doesn't help.. and nothing is worked out. no one of authority addresses this issue on any forum, yet the forums are full of the same problem.. wow.
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Re: PC Crash Reports

Postby Leftos on Tue Dec 01, 2015 4:06 am

Looking into the MyPARK crash. I'll let you know when I have more details.

PeacemanNOT, your crash is really weird, as if the game can't find a player in the roster that was supposed to be in the game. Have you used any mods or used the trainer to edit your save/roster at all?
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Re: PC Crash Reports

Postby Leftos on Tue Dec 01, 2015 4:44 am

Regarding the MyPARK crash, any information you can give me would be more than useful. Are you wearing something in particular? Does changing to the default clothes potentially fix the problem? Any particular graphics settings? Any other info you think you can give me, I would be grateful for.
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Re: PC Crash Reports

Postby Zole23 on Tue Dec 01, 2015 6:15 am

Hello Leftos,

I read the discussion and as most people had before patch 3 crash report that went same as mine and you said it was Audio driver crash so i acknowledged that just to be clear.

Problem still exists and im getting same message as i attached in files. I've tried disabling sound and uninstalling and reinstalling Audio drivers. The Game crashes in each mode but MyPark and Blacktop(for some time it doesnt however crash still appears after about 1 hour playing or more frequently) so it isnt as big problem BUT it is there. However real problem is when playing in Arenas (MyTeam, MyLeague,Play now). I tested this problem using diffrent settings, turning off antivirus and a lot of other things. I even switched my graphics card but to no avail.

About crash what I noticed:

It might happen even in menu (very rarely), it happend when loading MyPark (but that might be problem other users have as it seems its gone now), It happens mostly in 3rd quarter or 2nd quarter depending on quarter lenght (i usually play 3 min in MyLeague so it happens in 3rd quarter).

MyCareer mode it crashed frequently in 3rd quarter it screen freezes for 2-3 seconds then i get black screen for a second and it just closes to desktop.

Its been very frustrating for now since I've been searching for answer for some time now and I would love if even you could just give me a heads up that you read my post :|
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Re: PC Crash Reports

Postby Leftos on Tue Dec 01, 2015 9:21 am

Zole23, I saw it. I'll pass on the crash report. From a first look it doesn't look related to the audio crash in Patch 2. It's the first time I've seen a report like that, so I'll pass it on. Is the report the same every time you crash? Can you PM me a sampling of CrashReport.txt files if you determine they look even slightly different for each crash?
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Re: PC Crash Reports

Postby guga81 on Tue Dec 01, 2015 10:06 am

Hello Leftos,
Actually I'm playing only MyGM mode, and my game always crash in the halftime... I'm playing the Bulls, and it's the third consecutive time the game crashes at the halftime against the Magic... I've installed the patches on the external plugin and using the SweetFX mode... Could u help?
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Re: PC Crash Reports

Postby Leftos on Tue Dec 01, 2015 10:57 am

guga81, have you tried not using any mods or SweetFX? That's the first thing anyone should be trying if they're crashing, trying again without ANY modifications. Verifying the integrity of the game cache doesn't hurt either. If you're still crashing after that, attach your CrashReport.txt and/or CrashReport.dmp file.
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Re: PC Crash Reports

Postby PeacemanNOT on Wed Dec 02, 2015 2:46 am

Yeah I know what happened now. I used Limnono's Modifier to change Kobe Bryant's accessories:
viewtopic.php?f=163&t=99790

I realised that my save file must have been corrupted so I just made a new MyCareer. Fortunately it's nothing on the games part. Thanks anyways :lol:
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Re: PC Crash Reports

Postby trancced on Wed Dec 02, 2015 5:11 am

:bowdown2:
Hi Leftos! Don't prompt a problem
{32A289EC-BB2A-48DD-ACE1-481A57073505}
{2e5faf9a-dc8c-4bbe-8c88-823c7eaa23c9}
{2015-10-06T01:00:52}
{c0000005,0}
{rax=15ce4e40,rcx=0,rdx=165f3430,rbx=0,rsp=9f1fa30,rbp=0,rsi=14832f930,rdi=ffffffffffffc000,r8=0,r9=ffffffffea0ab300,r10=6a6958,r11=1,r12=14832f930,r13=10,r14=94c9d40,r15=13f890000}
00f4147c
00f3e4c4
00f3f2b6
00f2b874
00f2b70f
00f21d59
kernel32.dll!0001652d
ntdll.dll!0002c521
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Re: PC Crash Reports

Postby Leftos on Wed Dec 02, 2015 6:04 am

trancced, doesn't look like you're running the latest version of the game, which to me is suspicious.
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Re: PC Crash Reports

Postby trancced on Wed Dec 02, 2015 2:39 pm

And what latest version? I have the 2nd patch.
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Re: PC Crash Reports

Postby deadTaste on Wed Dec 02, 2015 5:35 pm

If i join MyPark from friend court then i can join and play MyPark but just a couple of days
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Re: PC Crash Reports

Postby PeacemanNOT on Fri Dec 04, 2015 2:07 am

trancced wrote:And what latest version? I have the 2nd patch.

Did you buy the game on steam?
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Re: PC Crash Reports

Postby Dee4Three on Fri Dec 04, 2015 3:21 am

PeacemanNOT wrote:
trancced wrote:And what latest version? I have the 2nd patch.

Did you buy the game on steam?


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Re: PC Crash Reports

Postby trancced on Fri Dec 04, 2015 4:51 pm

No. Game from Codex
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Re: PC Crash Reports

Postby Andrew on Fri Dec 04, 2015 7:29 pm

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Re: PC Crash Reports

Postby MrVinceCarter15 on Mon Dec 07, 2015 7:39 am

Game crashes in My career, when pregame show ends or I skip it.
{9F8F515F-F368-4AE1-AEA8-0E3F98475880}
{62b3be07-95f8-4dcf-a6fd-3e3bfcf9319c}
{2015-11-18T01:37:45}
{c0000005,0}
{rax=0,rcx=1483faff0,rdx=3605ddd0,rbx=143401ec0,rsp=23e820,rbp=0,rsi=142543f78,rdi=0,r8=14503f990,r9=1483ff920,r10=0,r11=8374,r12=1,r13=1483158d8,r14=14347d1c0,r15=0}
00ee25a1
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kernel32.dll!00015a4d
ntdll.dll!0002b831
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Re: PC Crash Reports

Postby Brent72 on Mon Dec 07, 2015 6:05 pm

I' purchased the game from Steam about a month ago and I've been playing it regularly with no crashes, but just today it started crashing to the desktop at halftime. I tried playing 3 different games and each time when I got to the half it crashed. Any idea what could be causing this?
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Re: PC Crash Reports

Postby Kevin on Sat Dec 12, 2015 3:36 pm

So I recently download 2K16 for the 3rd time in my laptop but when I opened the game and skip the boot movie, nothing happens. Like I'm just sitting there with the black screen. Thoughts?

Fixes I've already tried:
1.) Verifying game cache
2.) Deleting the Sync.bin
3.) Deleting 0A and 0B and then redownloading it again
4.) Deleting manifest_g
5.) Updating my video card
6.) Installing Direct X

and no, that didn't happen to me on my first and second installation.
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Re: PC Crash Reports

Postby joosegoose on Mon Dec 14, 2015 4:45 pm

Just got a crash while transitioning to the 2nd quarter in a MyLeague game (it was a great 1st quarter too :( ).

Steam username is joosegoose25, looks like the crash happened at 12:37 am (CST) on 12-14.
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Re: PC Crash Reports

Postby Leftos on Wed Dec 16, 2015 4:47 am

MrVinceCarter15, looking into it, I believe we have a solution for it but there's no ETA right now.

Brent72, I'll need some crash reports.

Kevin, can you send me your DxDiag and VideoSettings file?

joosegoose, I'll pass the crash report on.
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Re: PC Crash Reports

Postby mlp111 on Wed Dec 16, 2015 4:57 am

Andrew wrote:[ Image ]

hahahahahahahahahahahah... this had me rolling!
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Re: PC Crash Reports

Postby dascoot on Thu Dec 17, 2015 6:32 am

I was considering starting a My Player Series on NBA 2K16 on PC. I admit it would be my first one. I have never made videos, but am going to try to from my phone.
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Re: PC Crash Reports

Postby PATTER WISDOM on Sat Dec 19, 2015 11:29 am

{9F8F515F-F368-4AE1-AEA8-0E3F98475880}
{62b3be07-95f8-4dcf-a6fd-3e3bfcf9319c}
{2015-11-18T01:37:45}
{c0000005,0}
{rax=5e8fb570,rcx=ef3d5a4eb4,rdx=eedeca9908,rbx=eedeca9868,rsp=eebacafab0,rbp=bbfce7ed66,rsi=eedeca9800,rdi=0,r8=eebacaf9d8,r9=bbfce7ed66,r10=0,r11=246,r12=0,r13=7ff7ce744850,r14=4,r15=7ff7c5ba0000}
0106f7d1
0104d751
00fde4a1
00f40002
00fb3ef0
0034a367
0036290d
003629ee
0111ccaf
kernel32.dll!000013d2
ntdll.dll!00015444

DUDE this came out when I updated my game to update 6 pls help!!!
PATTER WISDOM
 
Posts: 1
Joined: Sat Dec 19, 2015 11:01 am

Re: PC Crash Reports

Postby Microjpx on Wed Dec 30, 2015 11:12 am

Not sure if anyone else experiences this, but I get "nvidia has stopped and has recovered" error while playing and crashes to the desktop. Any ideas on a fix? I'm on the latest software of the game and nvidia.
Microjpx
 
Posts: 87
Joined: Sat Jan 10, 2015 7:04 am

Re: PC Crash Reports

Postby st0jke on Tue Jan 12, 2016 1:15 pm

Random crash, menu, ingame(rttp) Come on. Fix the game already!
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st0jke
 
Posts: 15
Joined: Wed Nov 04, 2015 2:58 am

Re: PC Crash Reports

Postby st0jke on Fri Jan 15, 2016 7:03 am

Leftos, i am having the same issues from the release of this unfortunate game, in myteam online rttp, second quarter fps drops drastically and every time i can't get through halftime cut scenes, no crash just ''waiting for other players'' disconnect.
st0jke
 
Posts: 15
Joined: Wed Nov 04, 2015 2:58 am

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