I downloaded the companion app for NBA Live 16 face scan went through however the head is one color and the body is another meaning I have a black head and white body need help
I ran into that issue a few times when I was scanning my face. It's usually because there wasn't enough light, though I think there could also be a couple of glitches. It took me a couple of scans to get it how I liked it, and avoid glitches with the skin colour.