How To Fix MyPlayer Expired Account Error

Patchmaking tutorials for NBA 2K15.

Re: How To Fix MyPlayer Expired Account Error

Postby kRill on Thu Oct 30, 2014 11:06 am

Thanks! worked for me!
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Re: How To Fix MyPlayer Expired Account Error

Postby ZeToaster on Thu Nov 06, 2014 7:53 pm

Hi everyone,

I have also this problem when I start the game. I have to re-enter my birth date and email address every time, which is kinda annoying after a while...

Anyway, the problem is that I receive the confirmation e-mail every time I do that. In this e-mail I click on the link (http://www.nba2K.com/social/email/interpret bla bla bla

When I click on this link, this url tries to load, then I have a "web page inaccessible" error and I'm forwarded to the "www.nba2k.com/login" page (with a really up-to-date nba2k14 message...).

The Sign-in button displays a little form at the top of the screen with a pre-filled zone called "MyPLAYER Email Address" with a strange value which is neither my e-mail address nor my username but my username (ZeToaster) followed by a sequence of letters and numbers.

As BLaZiNgSPEED said, I have never entered an password during the MyPlayer creation process in the game so I don't know what to put in the password field. I try the "Forgot my password" link. It prompts me my e-mail address and then the game (NBA2K15 PS4). After some minutes I receive an e-mail to reset my password but when I click on the link, I have an error message : "Unable to reset password, please contact customer service."

I've opened a ticket 2 weeks ago on the 2K support website without any answer.... Is there some miraculous way to overcome that problem or get an answer from the customer service ?

Thanks !
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Re: How To Fix MyPlayer Expired Account Error

Postby DatYellowGuy on Fri Mar 27, 2015 12:22 pm

If you guys use Gmail make sure to check your spam folder, the 2k verification mail gets killed by the spam filter.
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Re: How To Fix MyPlayer Expired Account Error

Postby TryxxStyxx6 on Fri Apr 17, 2015 5:40 am

Okay I am having the issue that when I attempt to reset my password, I get nba2k.com/error, then redirected to the nba2kcomho. mepage

Anyone else having this issue?
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Re: How To Fix MyPlayer Expired Account Error

Postby Andrew on Fri Apr 17, 2015 9:37 am

When all else fails, contact 2K Support so that they can reset it for you, and reactive the account if necessary.
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