Crash Reports & Game Freezes

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Re: Crash Reports & Game Freezes

Postby 2petrinsky2k15 on Mon Oct 27, 2014 10:16 am

Hi,

I'm hoping you can help. Every time I try to play NBA 2K15 with my PC it crashes to desktop without even getting me to see KD in the intro screen. Nothing. I click the NBA2K15 desktop shortcut that Steam created and the screen turns black momentarily and then goes right back to the desktop. Every 1/20 times I try, I might make it to see KD, but it still always crashes to desktop. The only way I can play this game is with Steam running in Offline mode, and everything works pretty well (for the most part). But I can obviously only play part of the game.

Here are my computer specs:

GeForce GTX 660
Intel(R) Core i5-4670 CPU @ 3.4GHz
16 GB RAM
Windows 8.1

Attached are two zips that include my crashreport.tx and videosettings.cfg but with two days apart in case you see something different. I also set my fast_testure_setting to "0", but that didn't help.

Can you help?

Thanks,
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Re: Crash Reports & Game Freezes

Postby marcisaac on Mon Oct 27, 2014 10:57 pm

Game crashes whenever I participate in the Dunk Contest in MyGM. I set everyone to be palyer-controlled and when the second dunker completes his dunk, the game crashes to desktop.

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Re: Crash Reports & Game Freezes

Postby jaycee10 on Tue Oct 28, 2014 3:32 am

Hi Leftos,

First of all appreciate the support we're getting.

The game at first never crashed and was all smooth. Ever since the 2nd patch for PC only the game crashed on me at least 3 times, 1 time when I'm selecting items for My Player, 1 time at the beginning of the game and another time just now right after a coaching session.

They have all crashed during the time when I was playing my career.

Thanks
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Re: Crash Reports & Game Freezes

Postby Leftos on Tue Oct 28, 2014 8:46 am

For future crash reports, if possible, also please include a DxDiag log (type in DxDiag in the Windows Start Menu and use the "Save All Information..." button to save a log).
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Re: Crash Reports & Game Freezes

Postby kobebeck on Wed Oct 29, 2014 4:08 am

Random Crashing to Desktop - I can only play for 10 - 30 minutes before it crashes, randomly with no errors, to the desktop.(with Patch 1 and Patch 2)
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Re: Crash Reports & Game Freezes

Postby Leftos on Wed Oct 29, 2014 5:51 am

If you're crashing randomly and not at the same spot consistently, it would help to attach multiple crash reports so that we can see if we can determine common elements between them to track down the issue.
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Re: Crash Reports & Game Freezes

Postby Ramjet on Wed Oct 29, 2014 6:54 am

I will give that a go, and try to keep multiple reports together. It would be nice if the crashreport file actually updated itself with new crashes, or if new files were generated with each crash. Right now, once you crash, you get a report, and it will not update that file if a new crash happens.

Mostly, I've been playing some mycareer, little mypark over the weekend, and online league (with custom roster). I haven't crashed at all in mypark, but regularly crash during gameplay during career and the online league.
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Re: Crash Reports & Game Freezes

Postby ColumbusBobby23 on Wed Oct 29, 2014 7:30 am

I have not had any trouble with the game crashing before or after the patch. But today when in my first dunk contest in MyGM, I got my first crash. It has happened several times now. It always crashes after the second dunker starts his routine. So basically the dunk contest is unplayable. I believe it has already been reported by somebody else as well.
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Re: Crash Reports & Game Freezes

Postby bigjorge1 on Wed Oct 29, 2014 7:53 am

when i try to launch game at first it crashes to desktop...if i try restarting after it will just freeze at the team logos screen...i included crash report and video cfg in attachment
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Re: Crash Reports & Game Freezes

Postby D-Fish on Wed Oct 29, 2014 8:29 pm

Thanks for any help you can provide, Leftos. I haven't had any crashes before now... I play mostly offline, but I went online to make sure everything was updated for the season opener and it downloaded some updated content… everything was fine until I went into my custom roster and was scrolling through the teams and everytime I get to the "Created Player List" it crashes to the desktop. As long as I don't go across the "Created Player List", it is okay. Bear in mind, I have not created any players, so that's what makes it even more baffling. Here is my Crash report (w/ DxDiag attached):

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Re: Crash Reports & Game Freezes

Postby marv1_2K on Thu Oct 30, 2014 3:15 am

Minilock wrote:Reposting my report from previous thread since it wasn't in the right place.

Crashed on MyCareer dunk contest (2nd season). Cannot pass it for a few days. Crash happens after 3rd dunk of the second CPU player. Don't know if dunkers are different but in my case it crashes after Predrag Olic's 3rd dunk.




I have this crashed too. Do you find a solution? I need help please!
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Re: Crash Reports & Game Freezes

Postby theonlyother on Thu Oct 30, 2014 3:57 am

Here are the 3 different crash reports you wanted Leftos. Big thanks from me and everyone in the community for all your help man!

It basically does the same thing for each one when crashing. It will just go to the desktop although sometimes it will just Freeze and I will have to ctrl-alt-delete to close the game out.

My Team crashes since I beat the lakers in domination mode and went to open the reward packs. *NOTE* it crashed Every time I opened a pack before this but now I cant play My team at all.

The Store has crashed since I first bought the game and installed it.

The Shoes has crashed since I first bought the game and installed it.

Any word on when Patch #3 will be available? Thanks again Leftos and hope you can get this fixed asap.
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Re: Crash Reports & Game Freezes

Postby Leftos on Thu Oct 30, 2014 2:16 pm

For those that experience crashes in the Dunk Contest: Are you using an HDMI cable connected to an NVidia graphics card for both video and audio, instead of feeding audio to speakers or a monitor from the motherboard?

For those using an HDMI cable to feed video and audio from an NVidia graphics card: Does turning the NVidia audio driver off and/or switching to the onboard audio of your motherboard alleviate your crashes?
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Re: Crash Reports & Game Freezes

Postby tnt23 on Thu Oct 30, 2014 11:17 pm

i had the same issue with hdmi on nvidia

disabling sound card for dunk contest solved my crashing problem

found the solution in a 2K14 thread before i saw this post
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Re: Crash Reports & Game Freezes

Postby wszsytko on Fri Oct 31, 2014 1:40 am

Freezes in myplayer store on when iI'm going do play online match or when I'm open MyTeam.

(Earlier I had this issue on AMD cpu, but 2 weeks ago I've buy a new pc with Intel CPU, new MB, RAM, but I not change my GPU yet and I have still this problem when I want to launch store or open myteam)

Code: Select all
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Re: Crash Reports & Game Freezes

Postby bigh0rt on Fri Oct 31, 2014 7:39 am

Just experienced my very first CTD. In NBA Today, I went all the way to the right, selected 'Roster', and CTD. Will post a Crash Report later; heading out to dinner.
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Re: Crash Reports & Game Freezes

Postby gszwabowski on Fri Oct 31, 2014 3:25 pm

Game has been crashing at halftime, and crashes occasionally during the first or second quarter. Hasn't worked consistently ever since I bought the game.

Crash Report:

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Re: Crash Reports & Game Freezes

Postby fjccommish on Fri Oct 31, 2014 7:18 pm

I have the same problem another person mentioned. The game crashes when I try to scroll down in the created player list. This is the created player list shown in roster editor.

Looks like it's not just scrolling down in the list. There were two created players in the list. One I created after patch one but before patch two. That one is fine. I can select the player, edit, move to rosters etc. The second player was created after patch two. If I try to move to that player, the game crashes. If I delete the first player, then the game crashes as soon as I go to the created player list while editing a roster (to move the player, or even to just look at the player.)

There is no problem in create a player - the menu for creating new players or editing already created players.

Update: I edited the second player from the create a player menu. The only change was a name change - first name Frankie changed to first name Frank. I returned to roster editing. Now selecting the player doesn't crash the game.
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Re: Crash Reports & Game Freezes

Postby evoserb on Sat Nov 01, 2014 7:45 am

It crashes at random times during the game. Mostly during the 82 game season mode.
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Re: Crash Reports & Game Freezes

Postby Leftos on Sat Nov 01, 2014 8:12 am

fjccommish wrote:I have the same problem another person mentioned. The game crashes when I try to scroll down in the created player list. This is the created player list shown in roster editor.

Looks like it's not just scrolling down in the list. There were two created players in the list. One I created after patch one but before patch two. That one is fine. I can select the player, edit, move to rosters etc. The second player was created after patch two. If I try to move to that player, the game crashes. If I delete the first player, then the game crashes as soon as I go to the created player list while editing a roster (to move the player, or even to just look at the player.)

There is no problem in create a player - the menu for creating new players or editing already created players.

Update: I edited the second player from the create a player menu. The only change was a name change - first name Frankie changed to first name Frank. I returned to roster editing. Now selecting the player doesn't crash the game.

This has been fixed for the next patch. The temporary workaround I've posted is to try and Save & Share the roster you want to edit and then edit the uploaded version instead of the one marked as local. The Created Players List shouldn't crash when editing a 2K Share roster.
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Re: Crash Reports & Game Freezes

Postby Leftos on Sat Nov 01, 2014 8:13 am

gszwabowski wrote:Game has been crashing at halftime, and crashes occasionally during the first or second quarter. Hasn't worked consistently ever since I bought the game.

Crash Report:

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DxDiag? VideoSettings.cfg? Are you using an integrated Intel graphics chip?
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Re: Crash Reports & Game Freezes

Postby gszwabowski on Sat Nov 01, 2014 8:54 am

Leftos wrote:
gszwabowski wrote:Game has been crashing at halftime, and crashes occasionally during the first or second quarter. Hasn't worked consistently ever since I bought the game.

Crash Report:

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DxDiag? VideoSettings.cfg? Are you using an integrated Intel graphics chip?

I'm using a brand new Radeon R7 260. No Intel Graphics. I'll make sure to post the videosettings.cfg but I've changed them a bit since then.
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Re: Crash Reports & Game Freezes

Postby Rangerj19 on Sat Nov 01, 2014 9:51 am

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This is what pops up while opening MyCareer clothes/scenes.
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Re: Crash Reports & Game Freezes

Postby Rangerj19 on Sat Nov 01, 2014 9:54 am

theonlyother wrote:Here are the 3 different crash reports you wanted Leftos. Big thanks from me and everyone in the community for all your help man!

It basically does the same thing for each one when crashing. It will just go to the desktop although sometimes it will just Freeze and I will have to ctrl-alt-delete to close the game out.

My Team crashes since I beat the lakers in domination mode and went to open the reward packs. *NOTE* it crashed Every time I opened a pack before this but now I cant play My team at all.

The Store has crashed since I first bought the game and installed it.

The Shoes has crashed since I first bought the game and installed it.

Any word on when Patch #3 will be available? Thanks again Leftos and hope you can get this fixed asap.



Someone like me OMG! I thought I was the only one with the same problems.
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Re: Crash Reports & Game Freezes

Postby Rangerj19 on Sat Nov 01, 2014 9:57 am

Also, it crashes when I open endorsements in MyCareer. I didn't get crash reports yet, but when I do I'll post.
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Re: Crash Reports & Game Freezes

Postby fjccommish on Sat Nov 01, 2014 1:41 pm

"This has been fixed for the next patch. The temporary workaround I've posted is to try and Save & Share the roster you want to edit and then edit the uploaded version instead of the one marked as local. The Created Players List shouldn't crash when editing a 2K Share roster."

Thanks. You guys are eradicating these bugs in a hurry. I appreciate your hard work.
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Re: Crash Reports & Game Freezes

Postby Ramjet on Sun Nov 02, 2014 3:59 am

Here are two crash reports, videoSettings.cfg (have been running default, until recently when I tried your "FAST_TEXTURE_TRANSFER" suggestion. That is the only change I've made), and dxdiag... all attached.

EDIT TO ADD: Just uploaded a 3rd crash report that just happened. Early 2nd quarter of game 5 of the playoffs in myCareer. CrashReport2 was mid 3rd quarter of the same game. both in the last hour.
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Re: Crash Reports & Game Freezes

Postby shone98 on Sun Nov 02, 2014 4:16 am

the game crashes after a minute or so, any help?
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Re: Crash Reports & Game Freezes

Postby jmmontoro on Sun Nov 02, 2014 7:06 am

Crash when trying to load MyCareer, reaches 68% of loading.
Code: Select all
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Re: Crash Reports & Game Freezes

Postby Leftos on Sun Nov 02, 2014 12:14 pm

Ramjet wrote:Here are two crash reports, videoSettings.cfg (have been running default, until recently when I tried your "FAST_TEXTURE_TRANSFER" suggestion. That is the only change I've made), and dxdiag... all attached.

EDIT TO ADD: Just uploaded a 3rd crash report that just happened. Early 2nd quarter of game 5 of the playoffs in myCareer. CrashReport2 was mid 3rd quarter of the same game. both in the last hour.

Your first crash report is due to the created players issue that I mentioned a workaround to fjcommish. Look higher up and you'll see it. Essentially if you have created players, it's best to first save & share the roster and then edit the 2K Share version instead of the one marked with (Local) to avoid crashing when in the Created Players page of the Roster Creator. I'll pass on the other 2 crash reports on Monday.

shone98, you didn't post a videosettings file or a dxdiag.

jmmontoro, and others, please, don't copy-paste the contents of the crash report file in the thread, it makes it very hard to navigate having to scroll so much. Attach the file instead please.
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Re: Crash Reports & Game Freezes

Postby faizdtk on Sun Nov 02, 2014 12:47 pm

Freeze and sometime crash while playing myplayer.
DxDiag.rar

CrashReport.rar
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Re: Crash Reports & Game Freezes

Postby ege47 on Sun Nov 02, 2014 6:32 pm

frezzing for like 1 minute and crashing on the Team Logos screen... And sometimes the texts gets messy on the NBA license screen.
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Re: Crash Reports & Game Freezes

Postby shone98 on Sun Nov 02, 2014 7:23 pm

Here is my crash report and Video settnigs, can you tell me why is my game crashing?
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Re: Crash Reports & Game Freezes

Postby LBJ@06 on Mon Nov 03, 2014 2:54 am

Hi Im new here. Actually i'm experiencing stuttering, hair textures, etc also.. Can you help me where can i download those Patches? Thanks!
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Re: Crash Reports & Game Freezes

Postby bigh0rt on Mon Nov 03, 2014 2:55 am

LBJ@06 wrote:Hi Im new here. Actually i'm experiencing stuttering, hair textures, etc also.. Can you help me where can i download those Patches? Thanks!

They automatically download through Steam when you restart it.
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Re: Crash Reports & Game Freezes

Postby evoserb on Mon Nov 03, 2014 3:31 am

I just wanted to add something that I noticed about this issue of crashing and freezing. As Leftos suggested on the 1st page:

Things to try before you post:
Setting FAST_TEXTURE_TRANSFER = 0 in your VideoSettings.cfg file.

When I change it 0 the game (mostly during the game-play in 82 game season) freezes and when I change it back to 1 (as it was default) the game crashes. The my League/82 game season is really unplayable due to these constant issues. The quick game has been been better as far as less crashes/freezes. Most of the time I would be able to complete games with occasional crash or game freeze. Just something I noticed on my part. I hope this helps figuring this thing out.
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Re: Crash Reports & Game Freezes

Postby faizdtk on Mon Nov 03, 2014 3:15 pm

faizdtk wrote:Freeze and sometime crash while playing myplayer.
DxDiag.rar

CrashReport.rar


I think I found out the reason why my game crash or freeze during gameplay. This is the solution I use to fix the crash issue:
I had the same problem with amdmantle64.dll that was causing the CCC to crash. My hardware does not use mantle, and I found the answer on another forum. Click on C drive, go into Windows, system 32, and you will find the amdmantle64.dll file. Just rename the file amdmantle64.old and that will take care of the problem of the crashing CCC. It worked for me, and I hope it will work for you.

So far, I manage to play 2 games without any crash or freeze problem.
This is my pc spec:
- Amd Phenom II X2 555 (BE)(Unlock to 4 cores)
- XFX Radeon HD5770
- Corsair XMS3 — 4GB DDR3
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Re: Crash Reports & Game Freezes

Postby saymon321 on Tue Nov 04, 2014 12:51 am

Rangerj19 wrote:
theonlyother wrote:Here are the 3 different crash reports you wanted Leftos. Big thanks from me and everyone in the community for all your help man!

It basically does the same thing for each one when crashing. It will just go to the desktop although sometimes it will just Freeze and I will have to ctrl-alt-delete to close the game out.

My Team crashes since I beat the lakers in domination mode and went to open the reward packs. *NOTE* it crashed Every time I opened a pack before this but now I cant play My team at all.

The Store has crashed since I first bought the game and installed it.

The Shoes has crashed since I first bought the game and installed it.

Any word on when Patch #3 will be available? Thanks again Leftos and hope you can get this fixed asap.



Someone like me OMG! I thought I was the only one with the same problems.


i have the same problem, it's so annoying
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Re: Crash Reports & Game Freezes

Postby LBJ@06 on Tue Nov 04, 2014 11:46 am

bigh0rt wrote:
LBJ@06 wrote:Hi Im new here. Actually i'm experiencing stuttering, hair textures, etc also.. Can you help me where can i download those Patches? Thanks!

They automatically download through Steam when you restart it.


Ah okay. Sir anyway i was just wondering if my specs are also one of the reasons of stuttering?

OS: Windows 7 Ultimate 64bit
Processor: AMD A4-4020 APU
Graphic: AMD radeon HD 7480d
Memory: 4GB Dolgix DDR3
Direct X 11


Thanks :bowdown: :bowdown2:
Last edited by LBJ@06 on Wed Nov 05, 2014 12:54 am, edited 1 time in total.
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Re: Crash Reports & Game Freezes

Postby shone98 on Tue Nov 04, 2014 9:32 pm

The game crashes when i put it on a high performance on amd catalyst control center, but when its on power saving or not assigned it doesnt crashing, how to solve this?
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Re: Crash Reports & Game Freezes

Postby Ramjet on Wed Nov 05, 2014 1:56 am

Leftos wrote:
Ramjet wrote:Here are two crash reports, videoSettings.cfg (have been running default, until recently when I tried your "FAST_TEXTURE_TRANSFER" suggestion. That is the only change I've made), and dxdiag... all attached.

EDIT TO ADD: Just uploaded a 3rd crash report that just happened. Early 2nd quarter of game 5 of the playoffs in myCareer. CrashReport2 was mid 3rd quarter of the same game. both in the last hour.

Your first crash report is due to the created players issue that I mentioned a workaround to fjcommish. Look higher up and you'll see it. Essentially if you have created players, it's best to first save & share the roster and then edit the 2K Share version instead of the one marked with (Local) to avoid crashing when in the Created Players page of the Roster Creator. I'll pass on the other 2 crash reports on Monday.


Thanks for the info. It's been a while, so I don't remember exactly when that occurred (whether in myplayer, or in online league), but all three crash reports happened during an actual game, not while navigating any menus.

As far as I know, I don't have any created players (other than my myplayer via mycareer). We do use custom rosters with legends players for our online league though. I will try your work around to see if it helps crashes during online league games (since it is a custom roster, and maybe falls under the "created players" bug you mentioned. It is also possible, my friend edited positions or something of some of his players on his team, and that might then classify them as "created players", so I will try it to be sure. But, again, all of these crashes are during actual gameplay).

Thanks
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Re: Crash Reports & Game Freezes

Postby TwinkyNugget on Wed Nov 05, 2014 11:04 am

Hi Leftos,
I have never been able to launch this game. I try to launch the game from my steam library, and it gives me the small steam window saying, "Preparing to launch NBA 2K15", and it does not nothing at all. It will say I'm playing NBA 2K15 for two seconds and then nothing happens. I also checked in my Windows Task Manager, and the NBA2K15.exe pops up only for one second, then disappears.

My spec are:
OS:Windows 7 Home Premium(64bit)
CPU: Intel (R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU: GeForce GTX 760
Memory: 12.00 GB RAM

I've added both VideoSettings(left) and CrashReport(right) as an image.(sorry if it isn't filed as an attachment, I just don't know how to do it).

Thank you.
You do not have the required permissions to view the files attached to this post.
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Re: Crash Reports & Game Freezes

Postby stephencurry23 on Wed Nov 05, 2014 10:08 pm

Game crashes in coach training video point of emphasis.Every time in this situation.
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Re: Crash Reports & Game Freezes

Postby ege47 on Thu Nov 06, 2014 4:01 am

waiting for Leftos to give us feedbacks about our crash reports :cry: :cry:
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Re: Crash Reports & Game Freezes

Postby Leftos on Thu Nov 06, 2014 6:18 am

TwinkyNugget wrote:Hi Leftos,
I have never been able to launch this game. I try to launch the game from my steam library, and it gives me the small steam window saying, "Preparing to launch NBA 2K15", and it does not nothing at all. It will say I'm playing NBA 2K15 for two seconds and then nothing happens. I also checked in my Windows Task Manager, and the NBA2K15.exe pops up only for one second, then disappears.

My spec are:
OS:Windows 7 Home Premium(64bit)
CPU: Intel (R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU: GeForce GTX 760
Memory: 12.00 GB RAM

I've added both VideoSettings(left) and CrashReport(right) as an image.(sorry if it isn't filed as an attachment, I just don't know how to do it).

Thank you.

If you can't figure out how to attach the text files (should be pretty easy, go to Upload Attachment, Browse and find the txt files just where you opened them), you can also copy-paste the contents into pastebin.com and give me the links.
Eleftherios "Leftos" Aslanoglou
NBA 2K AI Software Engineer
Visual Concepts Entertainment / 2K Sports

Used to be "That Tools Guy" around here during the good ol' days. Although you probably remember me as your favorite Podcast host.
User avatar
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I'm The Pipeline, The Pipeline Is Me
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Re: Crash Reports & Game Freezes

Postby Leftos on Thu Nov 06, 2014 6:20 am

ege47 wrote:frezzing for like 1 minute and crashing on the Team Logos screen... And sometimes the texts gets messy on the NBA license screen.

Your DxDiag attachment only contains a corrupted image instead of the DxDiag.txt file. Your VideoSettings.cfg tells me you're running a low-end integrated Intel HD graphics chipset. What are your specs?
Eleftherios "Leftos" Aslanoglou
NBA 2K AI Software Engineer
Visual Concepts Entertainment / 2K Sports

Used to be "That Tools Guy" around here during the good ol' days. Although you probably remember me as your favorite Podcast host.
User avatar
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I'm The Pipeline, The Pipeline Is Me
NBA 2K Developer
 
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Location: Novato, CA, USA

Re: Crash Reports & Game Freezes

Postby TwinkyNugget on Thu Nov 06, 2014 7:32 am

Leftos wrote:
TwinkyNugget wrote:Hi Leftos,
I have never been able to launch this game. I try to launch the game from my steam library, and it gives me the small steam window saying, "Preparing to launch NBA 2K15", and it does not nothing at all. It will say I'm playing NBA 2K15 for two seconds and then nothing happens. I also checked in my Windows Task Manager, and the NBA2K15.exe pops up only for one second, then disappears.

My spec are:
OS:Windows 7 Home Premium(64bit)
CPU: Intel (R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU: GeForce GTX 760
Memory: 12.00 GB RAM

I've added both VideoSettings(left) and CrashReport(right) as an image.(sorry if it isn't filed as an attachment, I just don't know how to do it).

Thank you.

If you can't figure out how to attach the text files (should be pretty easy, go to Upload Attachment, Browse and find the txt files just where you opened them), you can also copy-paste the contents into pastebin.com and give me the links.


Ok here is the crash report: http://pastebin.com/X5XP0Zpm#
VideoSettings: http://pastebin.com/98NFzSKu
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Re: Crash Reports & Game Freezes

Postby theonlyother on Thu Nov 06, 2014 7:53 am

Any word on Patch #3 Leftos ? :?
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Re: Crash Reports & Game Freezes

Postby Leftos on Thu Nov 06, 2014 8:19 am

TwinkyNugget wrote:
Leftos wrote:
TwinkyNugget wrote:Hi Leftos,
I have never been able to launch this game. I try to launch the game from my steam library, and it gives me the small steam window saying, "Preparing to launch NBA 2K15", and it does not nothing at all. It will say I'm playing NBA 2K15 for two seconds and then nothing happens. I also checked in my Windows Task Manager, and the NBA2K15.exe pops up only for one second, then disappears.

My spec are:
OS:Windows 7 Home Premium(64bit)
CPU: Intel (R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU: GeForce GTX 760
Memory: 12.00 GB RAM

I've added both VideoSettings(left) and CrashReport(right) as an image.(sorry if it isn't filed as an attachment, I just don't know how to do it).

Thank you.

If you can't figure out how to attach the text files (should be pretty easy, go to Upload Attachment, Browse and find the txt files just where you opened them), you can also copy-paste the contents into pastebin.com and give me the links.


Ok here is the crash report: http://pastebin.com/X5XP0Zpm#
VideoSettings: http://pastebin.com/98NFzSKu

Have you tried doing a reinstallation, or at least using Steam's Verify Game Content?
Eleftherios "Leftos" Aslanoglou
NBA 2K AI Software Engineer
Visual Concepts Entertainment / 2K Sports

Used to be "That Tools Guy" around here during the good ol' days. Although you probably remember me as your favorite Podcast host.
User avatar
Leftos
I'm The Pipeline, The Pipeline Is Me
NBA 2K Developer
 
Posts: 5285
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Location: Novato, CA, USA

Re: Crash Reports & Game Freezes

Postby TwinkyNugget on Thu Nov 06, 2014 9:18 am

Leftos wrote:
TwinkyNugget wrote:
Leftos wrote:
TwinkyNugget wrote:Hi Leftos,
I have never been able to launch this game. I try to launch the game from my steam library, and it gives me the small steam window saying, "Preparing to launch NBA 2K15", and it does not nothing at all. It will say I'm playing NBA 2K15 for two seconds and then nothing happens. I also checked in my Windows Task Manager, and the NBA2K15.exe pops up only for one second, then disappears.

My spec are:
OS:Windows 7 Home Premium(64bit)
CPU: Intel (R) Core(TM) i7-2600 CPU @ 3.40GHz
GPU: GeForce GTX 760
Memory: 12.00 GB RAM

I've added both VideoSettings(left) and CrashReport(right) as an image.(sorry if it isn't filed as an attachment, I just don't know how to do it).

Thank you.

If you can't figure out how to attach the text files (should be pretty easy, go to Upload Attachment, Browse and find the txt files just where you opened them), you can also copy-paste the contents into pastebin.com and give me the links.


Ok here is the crash report: http://pastebin.com/X5XP0Zpm#
VideoSettings: http://pastebin.com/98NFzSKu

Have you tried doing a reinstallation, or at least using Steam's Verify Game Content?


Yes I have reinstalled the game twice and verified the game.
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